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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some staff members received praise for their friendliness and efficiency, others were criticized for rudeness and poor service.
Order Accuracy
Several customers reported issues with incorrect orders, including wrong items and missing ingredients, leading to dissatisfaction.
Smoothie Quality
The quality of smoothies varied significantly; some customers enjoyed their drinks, while others found them watery or lacking flavor.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some noting a clean environment while others reported unpleasant odors and unkempt conditions.
Management Issues
There are concerns regarding management and staff training, with multiple reviews suggesting a need for better oversight and customer service training.
RS
Rojina Shrestha
Nov 16, 2025
5.0
I went to tsc at this location for the first time. Mr. Rahul made my smoothie so delicious and the food was also very good. I am surely coming back again. I recommend everyone to try.
KW
Kendra Williams
Nov 12, 2025
1.0
Visited this location today. The young lady was in her phone. In the midst of me doing my order...it seemed her phone was more important. I asked if they offer military discount, she said yes and asked to see my ID. Still in her phone.. i showed her my ID.
I paid for my order, got tye receipt and realized that my military discount was not applied.
Still in her phone- she tells me it cant be fixed. In my mind as a customer, the fix would be to do a refund and do it correctly. I asked her to fix it she said she couldn't. She called over another employee she stayed the same.
Employees need to stay out of their phone when dealing with customers on the clock.
i dont care about the discount - its the lack of customer service provided. They didnt even try. But dont say a refund cant be done.
Had my order been wrong or a bug or hair been in it - would i not get a refund?
MM
Monique McDermoth
Oct 26, 2025
5.0
My detox island green was excellent and the vibe was giving smooth r&b. Such a vibe!!!
BM
BRANDON MCNILLION
Oct 5, 2025
5.0
The staff is beyond friendly. Coming here is like ordering with my tropical smoothie family.
And let’s not forget that they ALWAYS get my order right. Shout out to the store manager Kasia
TS
taz spies
Oct 5, 2025
5.0
This is a good location to go through if you wanna good smoothie. Kasia is the bees knees