McDonald's

3.6
1998 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5500 Saint Barnabas Rd, Oxon Hill, MD
20745, United States

Hours

Reviews

3.6
1,998 reviews
5 stars
750
4 stars
456
3 stars
352
2 stars
155
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and issues with order accuracy.

Speed and Efficiency

Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold, incorrect, or poorly prepared items.

Cleanliness

Several customers noted the cleanliness of the location, particularly the dining area and restrooms, although some mentioned dirty conditions at times.

Order Accuracy

Numerous reviews indicated frequent issues with incorrect orders and missing items, suggesting a need for better attention to detail.
  • DG
    Diannia Gilchrist
    2 days ago
    1.0
    For some reason they failed to get my order as I asked. Then forgot my drink. Unhappy
  • SW
    Shan Weigt
    Oct 23, 2025
    5.0
    Great customer service. My husband did a drive thru order but wanted in store pick up. We were able to get it switched no problem and had updates through out the process. Thank you
  • VW
    Veronica Wesley
    Oct 20, 2025
    5.0
    Busy location but customer service and food preparation are better than some other McDonald's I've been to in the DMV area.
  • GK
    G. Knoll
    Oct 19, 2025
    5.0
    My experience at this McDonald's was top notch because of one employee: Willie. When I arrived, Willie was mopping the floor, doing his best to keep the place immaculate. After greeting me warmly, he was off running food and ensuring all customers had a pleasant experience. People who take such genuine pride in their job and go that extra mile to do their job well and with a smile are becoming a rarity. Experiencing first hand Willie's positivity and zeal made not only my dining experience but my day as well.
  • TG
    Tammy George
    Oct 16, 2025
    1.0
    Very disappointed and disgusted. I was grossly overcharged even after I confirmed my order. Note: always check your receipt before pulling off.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Oxon Hill, MD?

McDonald's in Oxon Hill, MD is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Fridays and Saturdays.

Are delivery services available at this McDonald's, and what hours?

Yes, delivery is available 24/7 at this McDonald's location.