Giant Food

4.1
1381 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Curbside pickupAvailable

Location

Giant Food
20 Audrey Lane, Oxon Hill, MD
20745, United States

Hours

Reviews

4.1
1,381 reviews
5 stars
716
4 stars
316
3 stars
170
2 stars
69
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly mentioning specific employees like Melissa.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with the exterior cleanliness and loitering outside.

Pricing Issues

Several reviews highlighted concerns about high prices and the perception of overpriced items, particularly in the pharmacy and grocery sections.

Pharmacy Service

The pharmacy received multiple complaints regarding slow service and issues with prescription management.

Mixed Experiences

While some customers had positive shopping experiences, others reported negative incidents, including accusations of theft and poor management responses.
  • VH
    Vincent Harris
    Dec 10, 2025
    5.0
    Excellent service
  • TT
    Teresa
    Nov 23, 2025
    4.0
    The customer service here is excellent! The outside is not the cleanest, I blame the location not the store , also they check your receipt when you leave like Walmart does 😭😮‍💨 the soap and other regular/popular items are LOCKED UP! So my only complaint is having to wait for assistance to shop. Otherwise, cool spot to grocery shop if you’re in the Oxon Hill area.
  • EA
    Edwin Algarra
    Nov 11, 2025
    4.0
    Good place to get your food
  • DE
    Deborah Edwards
    Oct 5, 2025
    1.0
    The bakery never answered their phone. I need to place an order.
  • MW
    melissa west
    Sep 27, 2025
    5.0
    This review is to recognize an associate name Melissa. I shop in store and sometimes online pickup. If I’m in store or picking up Melissa is always helpful. She’s always pleasant and greets me with a smile. Thank you Melissa for having such great customer service!

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food at 20 Audrey Lane?

Giant Food is open every day from 6:00 AM to 10:00 PM, with special holiday hours on dates like November 27, December 24-25, and December 31.

Does Giant Food offer delivery and in-store pickup services?

Yes, Giant Food offers both safe curb-side in-store pickup and convenient contactless delivery within the store's area.