Chipotle Mexican Grill

3.2
507 reviews
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About

Mexican Restaurant
Chipotle Oxon Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6201 Livingston Rd, Oxon Hill, MD
20745, United States

Hours

Reviews

3.2
507 reviews
5 stars
180
4 stars
88
3 stars
50
2 stars
36
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and long wait times, with some experiencing incorrect orders or poor handling of online orders.

Food Quality

Many reviews highlighted issues with food quality, including stale chips, overly salty dishes, and incorrect portion sizes, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions, impacting their overall experience.

Customer Experience

A significant number of reviews mentioned negative interactions with staff, including unprofessional behavior and lack of customer care.

Mixed Reviews

While some customers enjoyed their meals and praised the food, many others had negative experiences, indicating inconsistency in service and food quality.
  • LM
    laquisha mills
    6 days ago
    1.0
    I order food from here a lot nd every time I get it sent to me you mess my order you I placed a order today nd my order is wrong.
  • SC
    Saul Cortez
    Nov 1, 2025
    4.0
    Food good, Service to slow. Otherwise i give 5 star
  • AT
    Any Terry
    Oct 16, 2025
    1.0
    Horrible service cashiers ignore you. I put in a online order and still had to wait 15 minutes and it wad verry few customers
  • AM
    Ava melia
    Oct 11, 2025
    1.0
    This chipotle is TERRIBLE. Chips are always old and stale, steak is always tough and never hot or fresh, rice is clumped up, guacamole has too much salt and too much to the point u can’t even enjoy the avocado as a super food. Biggest note to make…EVERYTHING is too salty, from the guac, the rice, the chips and the different tomato salsas. Management needs to get it together.
  • WH
    WOODY HIGHLIGHTS
    Sep 28, 2025
    1.0
    I place an online order and arrived 15 min later at the store and it wasn’t ready. I waited 7 more minutes just to see how they dropped my order to the floor. They try to make it seen like nothing happened and they didn’t make my order again. They gave me the same food that they dropped to the floor. This is the WORST Chipotle i’ve been at. And the store its really durty!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oxon Hill serve?

Chipotle Oxon Hill serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Oxon Hill?

Chipotle Oxon Hill is open every day from 10:45 AM to 11:00 PM.