Chipotle Oxon Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported slow service, long wait times, and poor customer interactions, with some describing staff as rude or unprofessional.
Food Quality
Several reviews mentioned issues with food quality, including undercooked rice, overly salty dishes, and stale chips.
Cleanliness
Many customers noted that the restaurant was dirty, with complaints about unsanitary conditions and unkempt dining areas.
Order Accuracy
A significant number of reviews highlighted problems with incorrect orders, missing items, and inadequate portion sizes.
CG
Cinthya Gutierrez
Dec 21, 2025
2.0
Food is great but as for costumer service and timing employees I don’t see sense of urgency on them it’s my favorite place but 3 times I had to wait for more than 40 mins😡 I think Manager needs to put sense of urgency on this matter
MJ
Michael Jones
Dec 20, 2025
5.0
Service is good, and a great place to eat, food's good 👍🏽
YM
Yve M
Dec 20, 2025
1.0
The rice was undercooked….
I have never experienced this at any other Chipotle
BC
Bella Cisel
Dec 17, 2025
1.0
Idk what happened to Chipotle but it has changed, EVERYTHING IS SO SPICY NOW, I can hardly eat it.
The beans are super spicy, the chicken, SPICY, the pico de gallo and corn have so much jalapeño in it I literally pick out as much as I can every time.
I just cant enjoy it anymore.
The time before this visit I just gave my food to someone else because of how spicy it was. This time its less but still disappointing.
I spent $18 (with fountain drink) but feels like a waste of $20! I only added extra chicken since they barely added any!!! Just a bunch of rice and beans really.
It sucks because I cant even get the kids beans, rice and chicken here, because of how spicy the beans and chicken are, idk why theres even a kids meal on the menu.
Giving up on Chipotle.
Wont come here again.
AF
Auty Fletch
Dec 5, 2025
1.0
This location is TERRIBLE.
I went in the day before Thanksgiving and was disappointed by the service I received. My cousin ordered his bowl and the young lady was rushing to make it (for some weird reason). He asked for a tortilla. She made it and then gave it to another customer that was two people in front of us. I ordered a quesadilla kids meal and she balled the meat and the cheese up in the tortilla and threw it in the oven. When I got it home to my baby it looked TERRIBLE. I don't know what the hell is going on with Chipotle's all over, but they HAVE to do better.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Oxon Hill serve?
Chipotle Oxon Hill serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Oxon Hill?
Chipotle Oxon Hill is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Oxon Hill offer delivery or pickup services?
Yes, Chipotle Oxon Hill offers in-store pickup service for your orders.
How can I order food from Chipotle Oxon Hill online?
You can order online via Chipotle's website at https://order.chipotle.com/ or through their Apple App using the Chipotle app available on the App Store.
Is Chipotle Oxon Hill LGBTQ friendly?
Yes, Chipotle Oxon Hill welcomes LGBTQ customers and creates an inclusive environment.
What is the address and contact number for Chipotle Mexican Grill in Oxon Hill?
Chipotle Oxon Hill is located at 6201 Livingston Rd, Prince Georges, MD 20745. Its main phone number is +1 240-493-8400.
Are there any other dining options near Chipotle Oxon Hill?
Nearby dining options include Levi's Barbecue (a southern restaurant), Sardi's Pollo A La Brasa (Peruvian chicken), Taco Bell (fast food Mexican), and another Chipotle Mexican Grill.
What nearby shopping places can I visit when I come to Chipotle Oxon Hill?
You can visit nearby stores like Marshalls, which offers department and women's clothing, as well as Five Below, a discount arts and crafts store.
Are there any services available near Chipotle that might be useful for visitors?
Yes, nearby services include Phone Fix Center and T-Mobile for mobile and computer repairs, United States Post Office for mailing, and Advance Auto Parts for automotive needs.
Where can I find healthcare services near Chipotle Oxon Hill?
Nearby healthcare services include MD Medical Research pharmacy, Healthcare of Greater Washington family practice, and DaVita Rivertowne Dialysis clinic.