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Brand Certified

Chipotle Mexican Grill

3.2
(524 reviews)

About

Mexican Restaurant
Chipotle Oxon Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6201 Livingston Rd, Oxon Hill, MD
20745, United States

Hours

Reviews

3.2
524 reviews
5 stars
186
4 stars
89
3 stars
49
2 stars
39
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Food Quality

Customers reported issues with food quality, including undercooked rice, overly spicy dishes, and stale chips.

Cleanliness

Multiple reviews mentioned the restaurant's cleanliness issues, with reports of dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, particularly with online orders.
  • LH
    Logan Hall
    Feb 19, 2026
    1.0
    Came in on February 19,2026 at 5:35 all the staff including the general manager was rude and pushy . No patience . I explained what I wanted and she told me it couldn’t be done how I requested. Got charged and extra $3.50 plus an additional $3.50 for my sour cream . Completely unacceptable will be contacting corporate. This is the 3rd time me coming to this establishment and receiving poor service
  • FE
    Felix S. Ehui (SIR E.U)
    Jan 29, 2026
    5.0
    The staff was nice, and the cashier was not intimidated by my super hot wife
  • JF
    Joseph Faustino
    Jan 13, 2026
    1.0
    Today's deal was double protein being no extra charge. The catch is that you have to order on the app and use promo code "PROTEIN". I reluctantly ordered on the app hoping that this restaurant would give me what I ordered. Sure enough, when I get home, I just got a regular bowl with no double protein. I feel Chipotle tricked me into spending money making me believe that this was a great deal. This restaurant cheated me also reinforces the stigma that Chipotle's portion size is still not proportional to what we pay as a consumer. I also believe maybe the cooks and servers àre doing this on purpose. From now on, I will never order on the app again an will only order in person so that I can watch them make my food. I will also take a break from Chipotle and take my business elsewhere since they don't want to change this shady business practice. Always check your food before you leave because they will cheat you.
  • SM
    santana medrano
    Jan 11, 2026
    1.0
    Hace aproximadamente 10 minutos fui a chipotle y la señorita de lentes qué esta atendiendo qué va querer el cliente lo hace de una manera super pésima de verdad que si ella no quiere trabajar que no vaya porque su atención es muy mala y deja en mal el restaurante.
  • BC
    Bella Cisel
    Dec 17, 2025
    1.0
    Idk what happened to Chipotle but it has changed, EVERYTHING IS SO SPICY NOW, I can hardly eat it. The beans are super spicy, the chicken, SPICY, the pico de gallo and corn have so much jalapeño in it I literally pick out as much as I can every time. I just cant enjoy it anymore. The time before this visit I just gave my food to someone else because of how spicy it was. This time its less but still disappointing. I spent $18 (with fountain drink) but feels like a waste of $20! I only added extra chicken since they barely added any!!! Just a bunch of rice and beans really. It sucks because I cant even get the kids beans, rice and chicken here, because of how spicy the beans and chicken are, idk why theres even a kids meal on the menu. Giving up on Chipotle. Wont come here again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oxon Hill serve?

Chipotle Oxon Hill serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Oxon Hill?

Chipotle Oxon Hill is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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