Chipotle Mexican Grill

3.5
489 reviews
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About

Mexican Restaurant
Chipotle National Harbor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
158 National Plz, Oxon Hill, MD
20745, United States

Hours

Reviews

3.5
489 reviews
5 stars
191
4 stars
108
3 stars
55
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the overall service experience.

Food Quality

Many customers reported issues with food quality, including cold meals, poor portion sizes, and instances of food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Order Accuracy

Customers frequently complained about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.
  • BB
    Ben
    4 days ago
    1.0
    Got the worst chipotle I’ve ever had. The serving was atrociously sized and the quality of the rice was terrible.
  • DS
    Dan Sova
    Dec 20, 2025
    1.0
    Took 13 minutes to get a steak bowl with no customers in front of us. Staff was more worried about closing than serving. Service was terrible, food was cold, never again at this location.
  • SE
    STEVE E
    Nov 16, 2025
    1.0
    I visited the Washington DC area recently and stopped into this chipotle. Got steak tacos. The steak was pretty much beef jerky…Without flavor. It was so dry and old. Then about 30 minutes to an hour after eating there, I ended up spending the rest of the night, Severe stomach cramps, and throwing up. I ended up with some kind of food poisoning from it, Really not good. The people behind the counter were OK at best. Not Really helpful or nice.
  • JD
    Joe Dobesh
    Nov 15, 2025
    1.0
    Crossed the $10 threshold for chicken bowl
  • WM
    whereda meat
    Oct 31, 2025
    1.0
    ordered carne asada bowl it had 2 pieces of meat WHERE"S THE BEEF

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle National Harbor specialize in?

Chipotle National Harbor offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at National Harbor?

Chipotle National Harbor is open daily from 10:45 AM to 11:00 PM.