Chipotle Mexican Grill

3.5
486 reviews
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Business Details

158 National Plz, Oxon Hill, MD
20745, United States
(301) 749-2016
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle National Harbor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
158 National Plz, Oxon Hill, MD
20745, United States

Hours

Reviews

3.5
486 reviews
5 stars
191
4 stars
107
3 stars
55
2 stars
32
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold meals, small portions, and even food poisoning.

Customer Service

Many reviews highlighted rude and unprofessional staff, with complaints about poor service and negative attitudes.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and issues with food safety.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Value for Money

Customers expressed frustration over high prices relative to portion sizes and food quality.
  • SE
    STEVE E
    Nov 16, 2025
    1.0
    I visited the Washington DC area recently and stopped into this chipotle. Got steak tacos. The steak was pretty much beef jerky…Without flavor. It was so dry and old. Then about 30 minutes to an hour after eating there, I ended up spending the rest of the night, Severe stomach cramps, and throwing up. I ended up with some kind of food poisoning from it, Really not good. The people behind the counter were OK at best. Not Really helpful or nice.
  • JD
    Joe Dobesh
    Nov 15, 2025
    1.0
    Crossed the $10 threshold for chicken bowl
  • WM
    whereda meat
    Oct 31, 2025
    1.0
    ordered carne asada bowl it had 2 pieces of meat WHERE"S THE BEEF
  • JB
    Jon Barton
    Oct 18, 2025
    1.0
    Literally ordered my chipotle bowl from uber at this store and got not even half the bowl. This is ridiculous for paying 15.00 for just the bowl itself not including the close out price after the bag was totaled. Tried contacting support there and Uber - both were not able to assist. Stay away from this store for online orders!
  • SO
    Slade One
    Sep 13, 2025
    1.0
    I will never order from this store ever again! I ordered a simple burrito to go, how hard can that be? I only live 5 minutes away, yet by the time I got home just about everything was cold…the burrito wrap, the meat, the rice…the only thing that was reasonably medium warm was the refried beans! $13 bucks for me to have to reheat everything when I get home…this is disappointing and unacceptable!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle National Harbor specialize in?

Chipotle National Harbor offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at National Harbor?

Chipotle National Harbor is open daily from 10:45 AM to 11:00 PM.