Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor customer service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted that the restaurant was dirty and unsanitary, with complaints about the overall cleanliness of the dining area.
Staff Attitude
Feedback indicated that staff often displayed a lack of professionalism and care, contributing to a negative dining experience.
YJ
youaregood Johnson
Jan 16, 2026
2.0
This is one of the dirtiest fast food places and sadly its called Wendy's! The service is poor, I waiting every bit of 20 minutes to order food through the drive thru, only to get a sloppy sandwich that had way too much mayonnaise on it and a dry dirty bun. The French fries were cold and just looking in from the drive thru window, the place was filthy. Whoever the manager is has no desire to serve quality food and work in a clean environment. I was shocked to see this especially being located in Owings Mills. This particular location needs help before they are shut down. Dont waste your money go to different location or restaraunt altogether!
MS
Montrell Spence
Jan 11, 2026
4.0
Okay.
BR
Brian Randall
Dec 21, 2025
1.0
I went inside to get a sandwich and that’s it when the young lady advised me she couldn’t take my order because she didn’t have a cashier. Then she doubled back and told me I had to order through the drive thru. Terrible customer service…. She then gave me a final option to order and pay with a card ….too bad nobody cares last time I order here.
LO
Lyle Ochoa
Dec 13, 2025
5.0
Speedy service, open late. Fresh.
TP
T Parker
Dec 4, 2025
1.0
Always forgetting something on the order. No sour cream or butter for the baked potato
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Lakeside Boulevard?
The drive-thru is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Is this Wendy's location currently open?
Yes, the Lakeside Wendy's in Owings Mills is open and committed to serving customers every day.
Does Wendy's offer delivery and takeout options?
Yes, Wendy's offers both delivery and takeout services at this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's serve breakfast at the Owings Mills location?
Yes, breakfast is served at this location. You can order combos, sandwiches, coffee, and sides through the app or website.
How can I provide feedback or contact the Wendy's at 9243 Lakeside Boulevard?
You can call (410) 356-3561, use the Live Chat on the Wendy's Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available online at order.wendys.com or through the Wendy's mobile app, after selecting the Owings Mills location.
Are there nearby public transit stops or landmarks that can help find this Wendy's?
While there are no specific transit stops listed, nearby landmarks like the Arbor Ridge Apartments and The Apartments at Briarwood can help guide you to 9243 Lakeside Boulevard.
What dining options are available near Wendy's on Lakeside Boulevard?
Nearby dining options include Subway for sandwiches, Hummus Corner for Mediterranean cuisine, Fortune China for Chinese food, Georgia Peach for Southern dishes, La Marisquería for seafood, and Olive Garden Italian Restaurant.
What other services or amenities are close to Wendy's that customers might find useful?
Nearby services include First National Bank, Tower Federal Credit Union, Well Care Pharmacy, Festival Cleaners for laundry, and beauty salons like Visions Barbershop and Honeydrops Hairbraiding Salon.
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