Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times at the drive-thru and inside the restaurant, with some experiencing waits of over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about food being cold, stale, or poorly prepared, with some describing it as unappetizing or even unsafe.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
IA
Ishmael Acquah
Nov 17, 2025
5.0
Will visit again.
NN
Nitin
Nov 10, 2025
5.0
#🙏 #🔥 #‼️ #❤️ the staff always looks out and the food is always yummy 🤟🤟
RR
Ryan
Oct 17, 2025
1.0
So rule
BP
Bryn Phillips
Oct 16, 2025
3.0
Very slow drive-thru and slow service at the windows. Drive thru workers were polite despite the long wait time. Patrons left the drive thru line - tired of waiting. Plus: Order was mostly correct, EXCEPT I ordered an unsweetened iced tea for a Cancer survivor who ended up with Sweet tea and all 3 orders of fries were COLD.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Owings Mills, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Owings Mills, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 356-3561.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lakeside Wendy’s serve breakfast?
Yes, this Wendy’s location in Owings Mills, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Lakeside Boulevard?
The drive-thru is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Is this Wendy's location currently open?
Yes, the Lakeside Wendy's in Owings Mills is open and committed to serving customers every day.
Does Wendy's offer delivery and takeout options?
Yes, Wendy's offers both delivery and takeout services at this location.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's serve breakfast at the Owings Mills location?
Yes, breakfast is served at this location. You can order combos, sandwiches, coffee, and sides through the app or website.
How can I provide feedback or contact the Wendy's at 9243 Lakeside Boulevard?
You can call (410) 356-3561, use the Live Chat on the Wendy's Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing are available online at order.wendys.com or through the Wendy's mobile app, after selecting the Owings Mills location.
Are there nearby public transit stops or landmarks that can help find this Wendy's?
While there are no specific transit stops listed, nearby landmarks like the Arbor Ridge Apartments and The Apartments at Briarwood can help guide you to 9243 Lakeside Boulevard.
What dining options are available near Wendy's on Lakeside Boulevard?
Nearby dining options include Subway for sandwiches, Hummus Corner for Mediterranean cuisine, Fortune China for Chinese food, Georgia Peach for Southern dishes, La Marisquería for seafood, and Olive Garden Italian Restaurant.
What other services or amenities are close to Wendy's that customers might find useful?
Nearby services include First National Bank, Tower Federal Credit Union, Well Care Pharmacy, Festival Cleaners for laundry, and beauty salons like Visions Barbershop and Honeydrops Hairbraiding Salon.