Wendy's

3.2
1088 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9243 Lakeside Boulevard, Owings Mills, MD
21117, United States

Hours

Reviews

3.2
1,088 reviews
5 stars
328
4 stars
240
3 stars
155
2 stars
93
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at the drive-thru and inside the restaurant, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers complained about food being cold, stale, or poorly prepared, with some describing it as unappetizing or even unsafe.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and improper food handling practices.
  • IA
    Ishmael Acquah
    Nov 17, 2025
    5.0
    Will visit again.
  • NN
    Nitin
    Nov 10, 2025
    5.0
    #🙏 #🔥 #‼️ #❤️ the staff always looks out and the food is always yummy 🤟🤟
  • RR
    Ryan
    Oct 17, 2025
    1.0
    So rule
  • BP
    Bryn Phillips
    Oct 16, 2025
    3.0
    Very slow drive-thru and slow service at the windows. Drive thru workers were polite despite the long wait time. Patrons left the drive thru line - tired of waiting. Plus: Order was mostly correct, EXCEPT I ordered an unsweetened iced tea for a Cancer survivor who ended up with Sweet tea and all 3 orders of fries were COLD.
  • IS
    Independent Sistah
    Oct 7, 2025
    1.0
    Soda's always taste like water.

Frequently Asked Questions About Wendy's

Is Lakeside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.