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Wendy's

3.2
(1096 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9243 Lakeside Boulevard, Owings Mills, MD
21117, United States

Hours

Reviews

3.2
1,096 reviews
5 stars
332
4 stars
242
3 stars
155
2 stars
95
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers noted that the restaurant was dirty and unsanitary, with complaints about the overall cleanliness of the dining area.

Staff Attitude

Feedback indicated that staff often displayed a lack of professionalism and care, contributing to a negative dining experience.
  • YJ
    youaregood Johnson
    Jan 16, 2026
    2.0
    This is one of the dirtiest fast food places and sadly its called Wendy's! The service is poor, I waiting every bit of 20 minutes to order food through the drive thru, only to get a sloppy sandwich that had way too much mayonnaise on it and a dry dirty bun. The French fries were cold and just looking in from the drive thru window, the place was filthy. Whoever the manager is has no desire to serve quality food and work in a clean environment. I was shocked to see this especially being located in Owings Mills. This particular location needs help before they are shut down. Dont waste your money go to different location or restaraunt altogether!
  • MS
    Montrell Spence
    Jan 11, 2026
    4.0
    Okay.
  • BR
    Brian Randall
    Dec 21, 2025
    1.0
    I went inside to get a sandwich and that’s it when the young lady advised me she couldn’t take my order because she didn’t have a cashier. Then she doubled back and told me I had to order through the drive thru. Terrible customer service…. She then gave me a final option to order and pay with a card ….too bad nobody cares last time I order here.
  • LO
    Lyle Ochoa
    Dec 13, 2025
    5.0
    Speedy service, open late. Fresh.
  • TP
    T Parker
    Dec 4, 2025
    1.0
    Always forgetting something on the order. No sour cream or butter for the baked potato

Frequently Asked Questions About Wendy's

Is Lakeside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on Lakeside Boulevard?

The drive-thru is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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