Panera Bread

Reviews

• DC

  Dream Chaser

  Nov 14, 2025
  5.0
  This is my local Panera spot. Been coming here for a few years now. I have always had a good experience whenever I go. Now these dipper sandwiches that are currently in the menu are definitely a hit in my book. Today I popped in & dined in for lunch, I have always been obsessed with their creamy tomato soup so it was a no brainer for me to go for the Chicken Pesto Ciabatta Dipper combo. I requested extra basil pesto spread in my sandwich and they hooked me up just right! The sandwich had all of my favs, grilled chicken, two types of cheeses and a yummy spread. You about a half cup of soup to dip with and that combo tasted amazing. I didn’t realize it came with chips, so I ordered a cookie as my dessert. Not sure how long these combos will last but I will be back to try a different one. This location always lives up to the Panera standard & name, pop in and try something on the menu that you haven’t tried yet, I’m sure you won’t be disappointed. Make sure you also download the app, this meal was only $6.66 with my rewards & discounts in the app.
• TP

  tee Perry

  Nov 14, 2025
  5.0
  This was our first visit to the Owings Mills location. We came for the $1 soup deal. We didn't realize that we had to but had issues trying to order online. Cashier employee, Robert showed great customer care by assisting us with placing our orders. He remained professional with the steady flow of customers, and very patient with us. The food was delicious and prepared well. Other employees were helpful and accommodating when needed. Thanks for good experience. We will return.
• JR

  Jossel Reed

  Nov 10, 2025
  2.0
  This location struggles with inconsistent food portions and incomplete orders. Staff at the register are often talking negatively about each other, and there doesn’t seem to be a sense of urgency in assisting customers. Better food quality and staff management would greatly improve the experience.
• TW

  T White

  Nov 7, 2025
  1.0
  Cheddar & broccoli soup .. was STRAIGHT cheese, no broccoli .. I'm beyond pissed. What exactly did I pay for. Smh
• DL

  Dayy In the Life

  Oct 4, 2025
  1.0
  I don’t usually leave reviews, but my experience at this Panera Bread location was unacceptable. I waited over 30 minutes for a simple bagel—yes, a bagel—while other customers who ordered after me were being served. When I politely asked for an update, I was met with nothing but attitude and disrespect from the manager, who claimed his name was “Bob.” Honestly, that sounded fake, and when I asked for his full name or someone else I could speak to, he refused to provide any information. “Bob” seemed more interested in brushing me off than addressing the issue, and his unprofessionalism completely soured the experience. If this is the kind of management Panera finds acceptable, it’s no wonder the service here is slipping. Save yourself the frustration and go to the Pikesville Panera Bread instead—much friendlier staff, faster service, and actual accountability.

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