Brand Certified
McDonald's
3.0(1230 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9774 Groffs Mill Dr, Owings Mills, MD
21117, United States
Certified by McDonald's • Mar 01, 2026
(410) 654-8760
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,230 reviews
5 stars
314
4 stars
255
3 stars
180
2 stars
126
1 star
355
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a chaotic atmosphere, particularly due to disruptive behavior from young patrons.
Management Issues
Customers noted a lack of effective management, with complaints about staff behavior and inadequate responses to service problems.
- JGJennifer Gonzalez2 days ago5.0Too many children playing with toys inside the restaurant, making too much noise and causing a scene, and mocking people. They shouldn't allow people like that; don't buy food or eat there. The atmosphere is terrible.
- SLSunny Lyles2 days ago1.0Manager by the name of Kelly was very unhelpful. Poor customer service. Won’t be coming back
- GBGoodie BagFeb 20, 20261.0Just nasty! Mike Baker… if that’s really his name was so rude and disgusting. Simply was trying to check if I had my receipt and card back and he constantly caught an attitude. Was putting his hands like a gun being very rude and loud. I had to come back with my dad just to get a refund. Never felt more attacked in my life. Made a video on TikTok crying about the situation…
- AUA Google UserFeb 12, 20265.0La verdad primera vez y muy amable la gerente me atendió súper bien
- BKb kJan 28, 20261.0Rude and unprofessional
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 9774 Groffs Mill Dr, Owings Mills, MD?
Delivery is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What services does this McDonald's offer for pickup and delivery?
Services include curbside pickup, delivery, same day delivery, and no contact delivery.
Is there a mobile app available to order from this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service.
What are the regular in-store hours for this McDonald's?
The restaurant is open from 5:00 AM to 10:00 PM every day.
Where is this McDonald's located?
This McDonald's is located at 9774 Groffs Mill Dr, Owings Mills, MD 21117, USA.
Are there any nearby banks where I can access ATM or financial services?
Yes, M&T Bank is nearby and offers ATM, banking, and business banking services which can be convenient if you need cash before or after your visit.
What nearby places can I visit for shopping close to McDonald's?
New Town Village is a nearby shopping center where you can shop before or after your meal at McDonald's.
Are there any child care centers near this McDonald's?
Yes, Above and Beyond Child Care Center is nearby and provides day care and transportation services, useful for parents visiting the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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