Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Owings Mills, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Freshness
Many reviews indicated inconsistent food quality, with complaints about stale donuts and cold or burnt food.
Cleanliness
Some customers praised the cleanliness of the location, while others noted issues with sanitation and food handling.
Order Accuracy
Numerous customers experienced issues with incorrect orders, particularly with customized items.
Coffee Quality
While some customers enjoyed the coffee, others reported it being burnt or poorly made.
LW
Leta Watson
Nov 9, 2025
1.0
Very poor customer service!
Orders have been incorrect or horribly made the few times I’ve visited this location.
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Patrick
Oct 1, 2025
3.0
It's really hit or miss here. Sometimes everything is great and it's a 5 star visit. Other times the order is wrong, the order was never made, quality is low..1 star.
AA
Al
Aug 20, 2025
2.0
This location fell off. Only a handful of the staff actually listen to orders. There seems to be a newer group of workers that need to be cross trained or fired entirely. Dont make excuses for poor customer service
JE
Jared Escobar
Aug 8, 2025
2.0
I ask for a jelly powder donut and the they gave me a glazed donut
JS
Judi Sees
Jul 15, 2025
5.0
I recently relocated to Owings Mills and visited this Dunkin' on a Sunday morning. I was very impressed with the cleanliness of the space, and the courtesy and effiiciency of the staff. I was also extremely pleased with the selection of muffins that were available. They offered corn, blueberry, chocolate chip and coffee cake. The chocolate chip muffin I ordered was loaded with chocolate chips. The coffee cake muffins appeared to have a good amount of streusel topping. I will be back to try those, and the others!