Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Owings Mills, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
251 reviews
5 stars
131
4 stars
42
3 stars
15
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and long wait times.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and trash overflowing.
Order Accuracy
Customers frequently experienced incorrect orders and issues with product availability.
Food Quality
There were mixed reviews on food quality, with some praising items while others reported stale or poorly prepared food.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.
- DPDerek ParadiseNov 1, 20251.0This Dunkin’ seriously needs better management. The customer service is always lacking — staff act like they’d rather be anywhere else, and it shows in how they treat customers. On top of that, the drive-thru trash cans are constantly overflowing, which makes the place look dirty and unwelcoming. I come here often out of convenience, but it’s clear the cleanliness and customer experience aren’t a priority. Definitely disappointing for such a big brand.
- ALAriel LaManaAug 13, 20251.0Worst Dunkin location! This location is so poorly informed on their own products and special menu items, I could be staring at the picture on the drive thru screen and they’ll tell me they don’t have it or they’re not sure what I’m talking about. They are consistently out of stock of donuts, bagels, certain refreshers or ice cream, the list goes on. It’s terrible. And if they somehow do have it they manage to mess it up anyway by burning the food or handing out the wrong drink. Lastly they have terrible customer service on how to resolve issues and take forever doing so. If you pay for something and they decide afterwards they don’t have it good luck getting your money back! It’s better to just visit the other Dunkin locations on Reistertown Rd at least they’re fast, polite, and efficient.
- LKLauri KovensJul 2, 20251.0I had ordered Avocado Toast with Bacon and Sun-dried tomatoes. They no longer offer the tomatoes. And apparently, they no longer offer any bread as Toast! The 6 pieces of small bad hashbrowns, which don’t even begin to fill the bag, is insulting. This used to be our favorite place to go. Now it’s just become…. Silly. Nothing special about anything.
- LXLobo XJun 18, 20255.0I went through the drive-thru and ordered the sourdough breakfast sandwich. The sourdough is not the strongest sourdough – tasting bread. I am no sourdough of aficionado, but I'm used to a more strong typical sourdough-taste to my bread. However, the sandwich was otherwise fantastic! I will say it was actually better than the one I got yesterday in downtown Baltimore, but was pretty good, which is what made me seek out another. Both got much better when I added a little mango habanero sauce and zero sugar ketchup.
- KLKevin LopezJun 2, 20251.0Place is super dirty always get your orders incorrect .0 customer service to try and fix.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location in Owings Mills, MD?
This Dunkin' location in Owings Mills, MD is open every day from 5:00 AM to 11:00 PM.
What kind of menu items can I expect at Dunkin' Owings Mills?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha from Dunkin's new holiday menu.
Does Dunkin' Owings Mills offer delivery and curbside pickup?
Yes, Dunkin' Owings Mills offers both delivery and curbside pickup services.
Can I order my Dunkin' favorites ahead of time for quick pickup?
Yes, you can order ahead using the Dunkin’ mobile app available on iOS and Android for a fast grab and go experience.
What payment methods are accepted at Dunkin' Owings Mills?
Dunkin' Owings Mills accepts both debit and credit cards for payment.
Does Dunkin' Owings Mills have a drive-thru and dine-in options?
Yes, this location features a drive-thru as well as dine-in seating with free Wi-Fi available.
What are some nearby places I can visit before or after stopping at Dunkin' Owings Mills?
Nearby you can visit the Baskin-Robbins ice cream shop, Owings Mills IHOP for breakfast or brunch, and the Tropical Smoothie Cafe for refreshing drinks.
Are there other coffee or donut shops near this Dunkin' location?
Yes, there is another Dunkin' nearby offering similar coffee and donut options for your convenience.
What dining options are available around Dunkin' Owings Mills for different cuisines?
Around Dunkin', you can find a variety of restaurants including Nino Taco for Mexican food, Kavkaz Kebab for Middle Eastern cuisine, and The Big Greek Cafe for Greek dishes.
Is Dunkin' Owings Mills family-friendly and do they serve vegetarian options?
Yes, Dunkin' welcomes families and offers vegetarian menu choices.