Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Owings Mills, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
431 reviews
5 stars
205
4 stars
102
3 stars
28
2 stars
25
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful service, with many experiencing incorrect orders and a lack of attentiveness from staff.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality, leading to customer frustration.
Staff Performance
While some customers praised individual staff members for their friendliness and efficiency, overall staff performance was criticized for being inattentive and unprofessional.
Cleanliness and Environment
The cleanliness of the store received mixed feedback, with some customers noting it was well-maintained while others reported unsanitary conditions.
Location Convenience
The location was frequently mentioned as convenient, but many customers expressed dissatisfaction with the service and food quality.
- SASarah AliJan 4, 20261.0The worst customer service and employee I have ever encountered. January 4th, 2026 @ 5:00 pm went through the drive thru to pick up an order. Pulled out my clean empty tumbler and asked if I could get some ice and the employee was very kind and said sure. He brought it back and another employee snatched it out of his hands and gave it to me saying “give me $1.06 for ice”. I told him the first employee never said that & every Dunkin I’ve gone to including this don’t charge if you give them your own cup and if it’s their cup it’s like .50 cents. He gets nasty and says I’m not even a regular customer and that the other employee is new and that he himself has been an employee for a long time. So if I was a regular he would have been a decent human? Called me names and demanded the ice back. I would have 100% just paid if he approached nicely or didn’t call me crazy just because I inquired about the other employee. Then he tried to gaslight me by saying “what other employee?” Sir-the man standing right behind you! Regardless I still paid and he calls me toe names as I drive away. I’ll be escalating this matter. Horrible customer service.
- MMMyra MacksDec 3, 20255.0Great location
- BDBrandon DasariNov 28, 20251.0Very bad service. The guys out there need to learn how to mind their own business and make coffee the right way.
- IMIla McdougalNov 26, 20251.0I usually go to Starbucks and wanted to give Dunkin' a try, bad idea. I pull up to the drive through at 9:28am today and I say “give me a sec”. The guy says “it’s ok take your time”. Immediately after he then goes “Are you ready?” Which I say not yet he then says “it’s already been 30 seconds” ok and?? If you’re going to rush me to order I’ll just order somewhere else. How to you expect someone who’s never been to know what they want in 30 seconds. Mind you there was absolutely no one behind me.. Rude and disrespectful. I just took my money to Starbucks who never rush me.
- BMBlessings MadeOct 13, 20251.0The man currently at the drive thru window at 7:05am on 10/13/25 is very rude. I heard him using profanity to the person in front of me! Then when I pulled up he had so much aggression and his demeanor was not welcoming. He even told me to go back around to get an apple juice and no was behind me. I will not come back to this Dunkin. If you don’t want to work than quit and let someone else work sir
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Owings Mills, MD?
Dunkin' in Owings Mills, MD is open daily from 5:30 AM to 9:30 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
Can I order Dunkin' products through a mobile app?
Yes, you can order your Dunkin' favorites ahead of time using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What special holiday beverages are currently available at Dunkin'?
Dunkin' is offering new holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' in Owings Mills have a drive-thru?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts both debit and credit cards for payment.
What nearby dining options are available close to Dunkin' Owings Mills?
Nearby dining options include Yuki Sushi for Asian cuisine, Taj Palace for Indian and vegetarian dishes, The Cake Studio bakery, and Asian Kitchen for Chinese food.
Are there any nearby wellness or spa centers where customers can relax after visiting Dunkin'?
Yes, nearby wellness and spa options include Dipa Threading & Day Spa, Ojas Wellness Center (a yoga studio), Ojas Massage, Yoga, Pilates Center, and multiple beauty salons like Xscape Hair Studio and Tip Toes Tan.
How can nearby places of interest help me plan my visit to Dunkin' in Owings Mills?
You can combine your Dunkin' visit with nearby attractions like enjoying a sweet treat at Baskin-Robbins, picking up specialty donuts nearby at another Dunkin' location, or visiting local health centers such as Pulmonary & Critical Care Associates. These nearby destinations offer convenient options for dining, desserts, or health consultations around your Dunkin' stop.