Business Details
About
Mexican Restaurant
Chipotle Owings Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.7
1,018 reviews
5 stars
272
4 stars
134
3 stars
91
2 stars
73
1 star
448
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, often leading to disappointment and frustration.
Portion Sizes
Many reviews criticized the small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
The restaurant was often described as dirty, with unclean tables and overflowing trash cans, contributing to a negative dining experience.
Management Issues
Several customers pointed out poor management practices, including staff being unprepared and unresponsive to customer complaints.
- MPMichele Phillips3 days ago1.0Every single night around 9pm they start saying they are out of everything. Out of sour cream, cheese, fajitas, dressing, literally everything. The lady doing the food tonight told me I was greedy and just somewhere else because she was upset that I asked her why are they always out of everything so early. The store doesn’t close til 11pm. I watch other customers come in and just walk out upset because they don’t have the main items we want. Everyone just standing around. Tables aren’t clean, napkins, utensils aren’t replenished, beverage container is filthy. It’s just a mess in here I truly feel like this location needs a makeover. Starting with the staff. You should absolutely care when preparing someone’s food. In such a beautiful location with the worst service
- DHDavid HemingwayNov 13, 20251.0Worst Chipotle in the State . They don’t NEVER have everything , Nasty Attitudes and short you on the proteins . I will NOT be going here again . Don’t spend your hard earned money at this place
- CSCorrie ShadeNov 11, 20251.0Ate there tonight. Got soooo sick 😭 Worst chipotle experience ever.
- LLlisa lockwoodNov 3, 20253.0First time here. Good food. Tables mostly clean. No napkins out. Trash cans overflowing. Lots of workers, not many clients. Someone needs to come out from behind the counter and keep restaurant tidy once in a while.
- YMYarely MembreñoOct 26, 20251.0I came to this restaurant expecting a good deal, but I get the opposite, those who were attending started making fun of me and my friends and those made us feel very uncomfortable Only because speaking Spanish and my boyfriend kiss me 🤨
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Owings Mills serve?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Owings Mills?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order online or get delivery from Chipotle Owings Mills?
Yes, they offer in-store pickup and delivery services, and you can order online through their website or app.
Is Chipotle Mexican Grill in Owings Mills LGBTQ+ inclusive?
Yes, the location welcomes LGBTQ+ customers.
Where is Chipotle Mexican Grill located in Owings Mills?
It is located at 10150 Reisterstown Rd, Owings Mills, Baltimore, MD 21117.
How can I contact Chipotle Owings Mills if I have questions or want to place an order?
You can call them at +1 443-394-9121 or email MD.2329.OwingsMills@chipotle.com.
Does Chipotle Owings Mills provide catering and accept gift cards?
Yes, they offer catering services and accept gift cards as a payment method.
What nearby restaurants can I visit before or after eating at Chipotle Owings Mills?
Nearby options include Yardkoo Seafood & Grill, Mission BBQ, and Zoes Kitchen for various dining experiences.
Are there beauty or grooming services close to Chipotle Mexican Grill in Owings Mills?
Yes, Floyd's 99 Barbershop and Bella Nail Salon and Spa are nearby for haircuts and nail services.
What other fast food or casual dining options are near Chipotle in Owings Mills?
You can find Charleys Cheesesteaks, Smashburger, and Sarku Japan nearby for quick meals.