Panera Bread

3.9
648 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Olney is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Panera Bread
18141 Town Center Drive, Olney, MD
20832, United States

Hours

Reviews

3.9
648 reviews
5 stars
310
4 stars
160
3 stars
74
2 stars
38
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration.

Food Quality

Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary conditions.

Management Issues

Several customers noted a lack of effective management, with complaints about staff behavior and order fulfillment.

Atmosphere

While some patrons appreciated the cozy environment and outdoor seating, others mentioned cleanliness issues and uncomfortable temperatures.

Mixed Experiences

Some customers enjoyed their meals and praised specific items, indicating that experiences can vary significantly.
  • MC
    Megan Columbus
    4 days ago
    4.0
    Was very sad to have a main ingredient missing from my takeout salad, making it not special at all.
  • JN
    J Nathanson
    Oct 19, 2025
    3.0
    Not at good day for Panera Town Center or me! I placed an online order for a Classic Miche loaf. Thick Sliced. I needed this cut for a recipe. When I picked up my bread - I ordered at the counter a pick-two with Fuji Chicken Apple salad - to go. I left without checking either order. What a mistake. I am at home getting ready to eat my Fuji Chicken salad - no apple chips. The chips make the salad. No chips - no salad. :-( I need to go back to the store for my chips. Then I look at the bread - it's thin sliced. That cut will not work. Now back to the Panera, I learn from the counter staff that they are/have been out of apple chips. Why wasn't I informed when I ordered? They nicely refunded my money. What a waste of my time and my lunch hour. The bread - I received a new loaf - thick sliced but it was not something a customer should have been given. The top was ripped on one side and smashed on the other side. Really - you are serving me this loaf of bread?? I got a funny look from the staff when I commented about the bread. It should be a joy to spend my money. Not today. I cut my losses and left with the deformed bread. The Olney Panera needs to do better.
  • DD
    Discord
    Oct 17, 2025
    1.0
    it was terrible it gave me food poisoning and I had to spend 50 dollars on anitbiotics
  • FS
    Farzaneh Seifi
    Oct 10, 2025
    3.0
    Staff are very courteous and kind and do their best, however, the cappuccino and specially the croissant that I ordered were disappointing. Cappuccino was ok, tasted like milk and water more than coffee and milk. The croissant was really stale, not well baked inside as well. I was having higher hopes for baked goods from Panera being known as a bakery.
  • UM
    Unplugged from the Matrix
    Oct 8, 2025
    2.0
    I don't like this place I think it's over rated. Bagel and cream cheese are good, everything I've tried other than that is not good.

Frequently Asked Questions About Panera Bread

Does Panera Bread Olney accept reservations?

No, Panera Bread Olney does not accept reservations.

What are the regular operating hours for Panera Bread Olney?

Panera Bread Olney is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.