Business Details
About
Mexican Restaurant
Chipotle Olney is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
495 reviews
5 stars
220
4 stars
110
3 stars
54
2 stars
27
1 star
84
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about stingy portion sizes, with reports of bowls and burritos being underfilled.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness to orders.
Food Quality
Several customers reported issues with food quality, including undercooked items and incorrect orders.
Cleanliness
Some reviews mentioned cleanliness issues, particularly with tables and the self-service area.
Mixed Experiences
While some customers praised the food and service, many others expressed dissatisfaction, indicating inconsistency in experiences.
- IDIsis DiazNov 12, 20252.0Horrible! It’s The last time i come here. This is the only Chipotle that gives you half of bowl of anything you order. It happens all the time ! Come on! If we are already paying more due to everything being so expensive , the least you can do it’s add Rice to the bowls 👎
- JTJohn TalbotNov 11, 20251.0Very rude staff
- DGDavid GuNov 1, 20251.0Worst ever experience from this location! Half of my bowl was empty, I don’t even get normal portion of any ingredients. I bought queso and it was half cup. I went back to ask, the manager Sandra gave me tiny cup of rice said this is the normal portion you should get, if you have question call the corporate and immediately walked away. I can’t believe it I have had chipotle so many years, Never been treated like this, the whole crew is not polite to me at all. I’ll never visit this location again, terrible experience!!
- JAJustin AOct 19, 20251.0Yesterday when I came to chipotle with my friends, I ordered two large chips, one small drink, and one large drink. I was not paying attention to what the worker was doing and was on my phone until it was time to pay. The worker made me pay two times, and I was hesitant but still paid even though my card had verified and the payment had gone through the first time. After I had paid, I took my bag and realized that the worker had given me two small cups in the bag along with my large drink (which was handed to me). When I noticed this I assumed that he made me pay for two small drinks because he had made me pay two times so I thought nothing of it. I offered the extra cup to my friend who I had originally ordered the small drink for and went to go get her drink for her. After I had done that, I started filling up my large cup when the worker came up to me and accused me of straight up taking the cup from the counter and stealing it. I told him I absolutely did not take anything but he kept harassing me and telling me I stole and need to give back “what I took”. He then proceeded to say that he could show me the footage of me stealing the cup so I said “Okay, lets go and see the footage”. We started walking towards the counter and then another worker who was a lady was asking what was going on. Both workers then proceeded to start speaking in another language which I think was Spanish and then the lady started accusing me of stealing the cup too. I explained to her that he was accusing me of taking a cup when I didnt take anything and then I said he said we could see the footage so lets go see. I started walking towards the back urging to see the security camera footage but the lady yelled at me and told me to sit down. I moved to the side where I then started talking to another worker who had asked shat was going on. She was way more understanding and even apologized on their behalf. While we were talking, the other two workers who had accused me of stealing called me and were like “here is your cup back”. This irritated me so bad because the had still not shown me the camera footage and had made a whole scene about me “stealing a cup off a counter” just to in the end give me my cup back. They did not apologize at all whatsoever and I felt like that was an attack on me because of my race.
- MOMichael ObermanOct 11, 20254.0What you see is what you get. Always good. Never fabulous.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Olney specialize in?
Chipotle Mexican Grill in Olney offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Olney?
Chipotle Mexican Grill in Olney is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill in Olney offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Can I order Chipotle through a mobile app?
Yes, you can order through the Chipotle app available on the Apple App Store or use quick links to place your order online.
What options are available for catering or gift cards at Chipotle in Olney?
Chipotle offers catering services and gift cards, and accepts credit cards for payment.
How can I contact Chipotle Mexican Grill in Olney for inquiries?
You can reach them by phone at +1 301-570-1729 or email at md.1449.olney@chipotle.com.
Is Chipotle Mexican Grill in Olney inclusive to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers and promotes an inclusive environment.
What nearby food options are available around Chipotle Mexican Grill in Olney?
Near Chipotle, you can find Five Guys for burgers, Chick-fil-A for chicken, Brew Belly for American cuisine and a bar, as well as other restaurants like Taco Bar Olney, Tina’s Kusina for Filipino food, and Ricciuti’s Italian Restaurant.
Are there any nearby health and medical services close to Chipotle in Olney?
Yes, Gorman's Medical pharmacy and doctor services, MedStar Health: Urgent Care, Righttime Medical Care center, and dentists like Elham Amini DDS and Iris Chan DDS are located nearby for medical needs.
What local beauty and wellness facilities are near Chipotle in Olney?
Nearby, you’ll find Mirna MDotHair for beauty services and Hypnotic Salon & Spa offering hair styling, nail care, and spa treatments for relaxation before or after your meal.