At Papa Johns Pizza in Odenton, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Odenton pizza for any occasion. Call us for pizza delivery in Odenton or stop by 1200 Annapolis Road for carryout to order the best pizza in Odenton, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude management and unhelpful staff.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.
Delivery Issues
Frequent complaints about late deliveries, cold food, and lack of communication regarding order status.
Food Quality
Several customers expressed dissatisfaction with the quality of the food, including undercooked pizzas and insufficient toppings.
Mixed Experiences
While some customers praised the service and food, many others reported consistent problems, indicating a lack of reliability.
AG
Annalinda Gordon
1 day ago
1.0
Do yourself a favor and do not bother coming here. You are better off just ordering a frozen pizza.
We gave this location several chances, thinking all the mistakes were just a one-off. This is by far the worst Papa John’s franchise location I’ve ever been to.
Every time we have ordered a large pizza w/ traditional crust we have received this dry, thin crust unlike anything we have ever had at other locations. On a separate occasion there was hardly any cheese on the pizza. The garlic knots are always so tiny it genuinely feels like a ripoff.
The final straw for us was when we open the container of garlic knots and see that there was not a bit of garlic on the knots. Seriously? I feel like we are being trolled every time we come here.
There is obviously no training whatsoever happening and quality control is nonexistent. Never thought I would have to switch to Dominos…but this location gives me no choice.
EJ
Emily Jones
Feb 16, 2026
1.0
every time i come here they mess up my pizza. saw a 5 year old making the pizzas im not even kidding and saw her eat cheese OUT OF THE CHEESE CUP.
GL
Gordon Lam
Jan 19, 2026
2.0
Ordered delivery. Food arrived cold. Delivery driver didn't have a warmer for the food. Status of the papa john tracker was wrong. Apparently the driver hit the wrong button as we waited another 10 min for our delivery to arrive. Called the store, "manager" was rude and too "busy" to have a quick conversation. Will not order from again.
AD
Abena Danquah
Dec 24, 2025
5.0
I ordered pickup with my sister and the service was good. The pizza was really good.
CF
Crystal Frost
Dec 14, 2025
5.0
Customer service is everything and they definitely delivered
What are the delivery hours for Papa Johns Pizza in Odenton?
Delivery is available from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza offer takeout services?
Yes, takeout is available from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.
What types of food does Papa Johns Pizza serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What safety measures does Papa Johns Pizza offer during delivery?
Papa Johns offers no-contact delivery to ensure safety and convenience.
Can I order Papa Johns Pizza online or via an app?
Yes, you can order online through their website, or download their app from the Apple App Store or Google Play Store for convenient ordering.
Where is Papa Johns Pizza located in Odenton?
Papa Johns Pizza is located at 1200 Annapolis Road, Odenton, MD 21113, USA.
What nearby health and wellness facilities are close to Papa Johns Pizza?
Nearby, you can find Whole Yoga & Pilates for yoga and pilates, Angelou Dental for dental care, and NovaCare Rehabilitation for physical therapy.
Are there any nearby places for entertainment or relaxation near Papa Johns Pizza?
Yes, Electric Beach Tanning Salon offers tanning services and Odie's Pub is a nearby spot for drinks and socializing.
Which nearby automotive services can I find near Papa Johns Pizza?
Close by are Wilson Tire & Auto Service for automotive repair and Sundance Carwash for vehicle cleaning services.
How do nearby real estate and property management services complement a visit to Papa Johns Pizza?
If you're in the area visiting Maryland Real Estate-Odenton or 1st Choice Property Management, you can conveniently stop by Papa Johns Pizza for a meal or takeout.
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