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McDonald's

3.3
(1274 reviews)

Business Details

1136 Annapolis Rd, Odenton, MD
21113, United States
(410) 674-8001
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1136 Annapolis Rd, Odenton, MD
21113, United States

Hours

Reviews

3.3
1,274 reviews
5 stars
407
4 stars
267
3 stars
219
2 stars
115
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned cold or unsatisfactory food quality, with some customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and dirty dining areas.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect meals.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences, particularly regarding quick service and friendly interactions.
  • GJ
    Gina Jones
    3 days ago
    3.0
    I understand that Spanish is one of the most widely spoken languages in America, and I respect that completely. But when I’m at a drive-thru with a simple question about the menu, I don’t think it’s unreasonable to expect clear communication. At the speaker, we were told the Hot & Honey Chicken Sandwich was no longer available, even though it was still being advertised. Then at the first window, we were told they do have it and to ask at the second window. When we asked at the second window, the employee didn’t understand us. The issue isn’t language. It’s consistency and communication. Getting three different answers for one simple question was frustrating and avoidable. A little clearer coordination between staff would make a big difference.
  • NJ
    Nicholas Johnson
    Jan 15, 2026
    1.0
    Rude Manager! Order wrong & No carbonated drinks. I ordered at the counter but the employees at the second window rolled their eyes and slowly walked up to take the order The order was completely wrong I asked for the food to be made cook to order, checked the bag and everything was wrong & COLD And the best part, I didn't get handed my cups So I went back to the counter and the short manager with the earrings gave me a nasty attitude with an arm gesture notion and shaking his head at me. When all I wanted were my cups. When I got to the car checked the sandwiches I walked back in, placed to food on the counter and told the manager this order is wrong and walked out. I didn't see who put the Cook To Order fries in the bag but if the manager grabbed the nasty old cold fries from the heat lamp, that is beyond me... You can pull it up on the tapes I left @ 7:50pm
  • DC
    Deedee Carroll
    Jan 2, 2026
    1.0
    Rude employees slow service and cold food
  • JC
    J C
    Dec 31, 2025
    2.0
    Ordered 20 nuggets and only got 16...
  • KD
    Kats D
    Dec 27, 2025
    1.0
    They will talk rude about you in Spanish thinking you don’t understand and when you call them out they get offended.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1136 Annapolis Rd, Odenton?

McDonald's offers delivery 24 hours a day, 7 days a week at this location.

When is the drive-through service available at this McDonald's?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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