Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Odenton, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
312 reviews
5 stars
133
4 stars
65
3 stars
21
2 stars
26
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported unprofessional and rude behavior from staff, particularly from one employee named Joseph, which negatively impacted their experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparations, leading to customer frustration.
Food Quality
There were numerous complaints about the quality of food, including stale donuts, burnt bagels, and poorly made drinks, which contributed to a decline in customer satisfaction.
Speed of Service
Customers consistently noted slow service times, especially in the drive-thru, with long waits reported even during less busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including hair found in food and general cleanliness issues, which deterred customers from returning.
- DCDeedee CarrollDec 21, 20251.0Bagel was burnt and hard I asked for no egg and surprise egg on it...hashbrowns were burnt and donuts were borderline stale...won't return to this location
- MCMykela CraneDec 8, 20251.0I’m a frequent Dunkin’ customer, but I’ve had enough of the unprofessional behavior from Joseph at this location. On two separate visits, he’s been openly rude, to include shaking his head, sighing loudly, and giving gruff, irritated demeanors for no reason. It’s uncomfortable and completely unacceptable for customer service. He also seems to hate dogs, which is strange for a drive-through where so many customers bring their pets. When I asked for a pup cup, he insisted on charging a dollar and acted annoyed about it. At all other Dunkin’ locations if you place an order, staff are usually friendly, excited to see your pet, and willing to toss in a munchkin or pup cup. Not Joseph. On top of that, the quality has been slipping. My latte recently came only 3/4 full, and on multiple occasions the donuts have been partially melted or oddly soft, like they weren’t stored properly. It’s disappointing, especially when you’re paying full price. It’s frustrating because the rest of the employees here are kind, welcoming, and professional, exactly what you’d hope for. But one consistently rude employee and declining quality really ruin the experience. If you want friendly service and better consistency, go to Starbucks and avoid dealing with Joseph altogether.
- DPD PDec 3, 20252.0Find a giant long curly hair on my munchkin. It was covered in the glaze. Showed them and they said it was mine. I'm completely bald. Hard to argue with these employees who are can't seem to understand common sense. Honestly don't know where they are finding such employees.
- KLKaren LipanaOct 18, 20255.0Drive-thru staff are friendly. Quick service. Atmosphere, it's ok. Dine-in space is small.
- EPElisabeth ParishSep 29, 20254.0One Dunkin is much like another, but this one is better than most in customer service. I really appreciate most of the workers here as they are generally friendly and do a good job.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Odenton, MD?
Dunkin' in Odenton is open from 4:00 AM to 9:30 PM Monday through Saturday, and from 5:00 AM to 9:30 PM on Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What types of food and beverages can I expect at Dunkin' Odenton?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha at Dunkin' Odenton.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
Is there a drive-thru service available at Dunkin' Odenton?
Yes, this location features a drive-thru for fast and convenient service.
Does Dunkin' Odenton serve breakfast, lunch, and brunch meals?
Yes, the Dunkin' Odenton location serves breakfast, lunch, and brunch meals to suit your dining needs throughout the day.
Where is Dunkin' located within Odenton, MD?
Dunkin' is located at 8743 Piney Orchard Parkway in Piney Orchard Marketplace, Anne Arundel, Odenton, MD 21113.
Are there any nearby places to relax or eat after visiting Dunkin' at Piney Orchard Marketplace?
Yes, nearby you can visit Mamma Roma Restaurant for Italian cuisine, Hana Japanese Cuisine for sushi and Asian dishes, or The Marketplace At Piney Orchard for shopping and dining options.
If I'm coming to Dunkin' by car, where can I fuel up nearby?
You can fuel up at the nearby BP gas station located close to Piney Orchard Marketplace.
Are there wellness or fitness centers near Dunkin' in Odenton?
Yes, nearby places include Aquafit Physical Therapy for various therapies and T.Gray Fitness gym for sports and recreation activities.