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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and excessive condiments.
Management Issues
Several customers noted unprofessional behavior from management and a lack of effective leadership, contributing to overall dissatisfaction.
Cleanliness
While some customers appreciated the cleanliness of the dining area, others reported issues with dirty trays and unsanitary conditions.
Customer Experience
Overall, many customers expressed frustration with their experiences, often recommending other locations over this one.
TT
Tyler Trickey
Nov 17, 2025
1.0
Incompetent employees I asked for 4 quarter pounder with cheese and they tried to charge me 24 dollars and change when 4 patties is 6.76 they need some training here smh
SM
Sarah Mariie
Nov 14, 2025
1.0
Just waited in the drive thru line for 20 minutes.. every car behind us left...theres no one here!!? one car in front of me like seriously?!? everytime we try coming here it's a disaster they either mess up the order or you don't get a chance to order...needless to say we left and came to the one by walmart!!
JM
jen m
Nov 4, 2025
1.0
This place is the worst McDonalds I have ever been to. Completely burned egg McMuffin, Bagels that are hard as a rock. This has happened multiple times. Just drive past this 1 and go to the 1 on 50 by 589.
SS
Sean Shaw
Oct 20, 2025
5.0
The female manager on shift is amazing i see why she was put in charge she is very polite and attentive i wish to meet more people like her she a great example of great customer service
RP
Ry Pre
Oct 17, 2025
1.0
Just used my rewards for a free large fry st ocean pines mcdonalds and they said it was pending so I couldn't wait and just paid....yet they took the points off for the rewards used and now won't answer their phone and showed them on app how it was purchased on the mobile app....never going there again...also have receipt of me paying and history of order where it shows it took my points off for a large fry
What are the regular business hours for McDonald's in Ocean Pines, MD?
McDonald's in Ocean Pines is open 24 hours a day from Monday to Thursday and on Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-thru service available at McDonald's?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
What delivery options does McDonald's offer at this location?
McDonald's offers delivery with operating hours from 6:00 AM to 10:30 PM every day, and also provides curbside pickup service.
Can I order McDonald's food using their mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
Where is McDonald's located in Ocean Pines?
McDonald's is located at 11041 Racetrack Rd, Ocean Pines, MD 21811, United States.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's provide free WiFi and other services at this location?
Yes, this McDonald's location offers free WiFi, drive-thru service, mobile ordering, mobile offers, gift cards, and McDelivery.
What nearby places can I visit before or after dining at McDonald's in Ocean Pines?
Nearby you can visit Ocean Pines Visitor Center for local information or enjoy dining at Serpone's Pizzeria and Plaza Tapatia, which are nearby restaurants.
Are there any nearby transit or ATM services that could help me find or access McDonald's?
Yes, PNC and The Exchange Network ATMs are nearby, which can be convenient when stopping by McDonald's.
What other services are located near McDonald's that might be useful for visitors?
Nearby services include real estate offices like ERA Martin Associates and Shamrock Realty, pharmacies like Rite Aid, and automotive services such as Ocean Area Tire, providing a range of amenities for visitors.