McDonald's

3.3
753 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11041 Racetrack Rd, Ocean Pines, MD
21811, United States

Hours

Reviews

3.3
753 reviews
5 stars
239
4 stars
143
3 stars
130
2 stars
62
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked items and excessive condiments.

Management Issues

Several customers noted unprofessional behavior from management and a lack of effective leadership, contributing to overall dissatisfaction.

Cleanliness

While some customers appreciated the cleanliness of the dining area, others reported issues with dirty trays and unsanitary conditions.

Customer Experience

Overall, many customers expressed frustration with their experiences, often recommending other locations over this one.
  • TT
    Tyler Trickey
    Nov 17, 2025
    1.0
    Incompetent employees I asked for 4 quarter pounder with cheese and they tried to charge me 24 dollars and change when 4 patties is 6.76 they need some training here smh
  • SM
    Sarah Mariie
    Nov 14, 2025
    1.0
    Just waited in the drive thru line for 20 minutes.. every car behind us left...theres no one here!!? one car in front of me like seriously?!? everytime we try coming here it's a disaster they either mess up the order or you don't get a chance to order...needless to say we left and came to the one by walmart!!
  • JM
    jen m
    Nov 4, 2025
    1.0
    This place is the worst McDonalds I have ever been to. Completely burned egg McMuffin, Bagels that are hard as a rock. This has happened multiple times. Just drive past this 1 and go to the 1 on 50 by 589.
  • SS
    Sean Shaw
    Oct 20, 2025
    5.0
    The female manager on shift is amazing i see why she was put in charge she is very polite and attentive i wish to meet more people like her she a great example of great customer service
  • RP
    Ry Pre
    Oct 17, 2025
    1.0
    Just used my rewards for a free large fry st ocean pines mcdonalds and they said it was pending so I couldn't wait and just paid....yet they took the points off for the rewards used and now won't answer their phone and showed them on app how it was purchased on the mobile app....never going there again...also have receipt of me paying and history of order where it shows it took my points off for a large fry

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Ocean Pines, MD?

McDonald's in Ocean Pines is open 24 hours a day from Monday to Thursday and on Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

When is the drive-thru service available at McDonald's?

The drive-thru is open daily from 6:00 AM to 11:00 PM.