Panera Bread

Reviews

• SB

  scott Bryant

  Nov 16, 2025
  5.0
  Been going for years and know pretty much everyone. Great comfort food and great employees.
• WW

  worldjoes1

  Nov 15, 2025
  1.0
  The cashier was very impatient and extremely rude this afternoon. She was rushing us and when we asked her a question she pointed to the menu board and said LOOK THERE! We feel very uncomfortable and will never return
• SM

  Stacy McDaniel-Wesche

  Oct 27, 2025
  1.0
  The temperature inside was frigid, while the temperature outside, ...in the 60s was warmer. Irritable and dismissive person took our order. The soups were served tepid, and unfresh greens put on a sandwich. This has not been our typical experience at Panera, but has left us quite displeased for the amount of money charged.
• ZR

  Zachary Review

  Oct 13, 2025
  1.0
  This is not a review about the food. It was typical Panera and while it wasn’t near the best I’ve had I could let the quality slide. This is instead a review of the service, atmosphere, and ambience. Or should I say the lack there of. Dining at this Panera, Sunday, October 12, 2025 at 6 PM was the single worst experience I’ve ever had in my entire life. I have never once written a Google review, negative or positive. And yet here I find myself a 20 year-old male needing to be a Karen. I’ve been insulted, mistreated, and wrongfully neglected at this restaurant. Upon walking in the woman at the counter rudely screamed can I help you. Clearly, we were looking at the menu and we were happy to be dining there. But our faces quickly changed and our smiles quickly dropped as the woman at the front counter repeatedly asked can I help you again and again. After we ordered we made our way to find a seat. The dining area was less than stellar. Crumbs and pieces of food were scattered across the floor and hid in corners. We even felt the need to wipe our own table before we sat down, which I understand is common behavior, but with the lack of customers in the building, I guess it would be expected that the place would be cleaner. The wait for our food was not too long however, upon receiving it, it was made clear that the woman who took her order was neglectful of our experience. She did not ask us whether we wanted chips or a baguette with our meal. She did not ask us if we wanted it for here or to go. Part of the experience of going to Panera in the first place is eating a bowl of soup. Not a paper cup that cost eight dollars filled with microwaved soup. So I grabbed my bag of food and made my way to the dirty table. Sat down and started realizing that the broccoli cheddar soup wasn’t as hot as it should be. And our sandwiches were made sloppily. I have no complaints to the food prep people, as they are simply making the orders they have on the screen. But when I heard who I assumed to be the general manager talking to them, I was utterly disgusted with the way he spoke. He was rude to his workers, and if I had someone talking to me like that, I would quit on the spot. I had gone up to get another bowl of broccoli cheddar because one was simply not enough, After all the paper cup is only half filled anyway. She was equally as rude to me, if not more the second time around. I almost wanted to ask this young lady, Why are you so rude to us? What have we done? You could easily be replaced by a computer and the only reason you are here is to be warm and inviting. And yet you have failed to do your only task. Past experiences I’ve had at this Panera have been subpar. But this experience has left a sour taste in my mouth. If someone is rude to me like this again at any establishment ever, I will simply walk out because this was the worst experience I’ve ever had in my life.
• DB

  Deanna B

  Oct 7, 2025
  2.0
  Went to Panera today for carry out. Walked in to see counter person throwing bagels into bins. Ok, maybe she doesn’t like bagels. I ordered a sandwich and Chicken Cesar salad. The salad was mostly stems. (I pulled them out, almost 2 cups) also there looked like it was mixed with iceberg lettuce. The sandwich was wrapped. However, when I opened it, the meat was halfway off bread as well as lettuce. There were 5 tomatoes on each side rendering one soggy sandwich. Pretty much shows there is either lack in manager attention or unhappy work culture. At the very least, it shows very poor work quality and terrible worker performances.

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