Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,160 reviews
5 stars
459
4 stars
242
3 stars
230
2 stars
75
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.
Order Accuracy
Many customers reported incorrect orders, missing items, and issues with mobile orders, leading to frustration.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in the restrooms.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold or overcooked items.
Wait Times
Consistent complaints about excessively long wait times in both drive-thru and inside the restaurant were noted.
- TTtfrNov 8, 20255.0Who was this team working in the kitchen on 3:22 pm, Friday November 7? Did the drive-thru on my way to run errands. Had to use points before they expired. God as my witness (nearly 70 y’all)… This was The BEST Big Mac that I ever had in my life!! I asked for extra pickles, it was incredibly fresh, and made to perfection. Thank you so much, You’re amazing! I am very grateful.
- MMMercedes MartinOct 6, 20251.0Called 10 times and still no answer. Do better.
- JSJason SadlerOct 4, 20253.0It is what it is...
- RBR BOct 3, 20251.0Ordered and paid through the app, showed multiple employees the order and waited 30 minutes and never got my order or any explanation. Reordered through the kiosk and repayed and waited another 15. Doubled payed and staff were unwilling to do anything about it. Really bad customer service.
- ESExcelsis SaundersOct 2, 20253.0So first of all I felt like the lady looked at me and rolled her eyes. She acted like she didnt hear me when I tried to ask her for ice tea when there was none next to the fountain drinks. And on top of that my friend only order a big Mac and it took more than 20mins to make it when there was barely a line inside or outside the building for a curbside order...she asked for her food and they had it the whole time they just didnt want to come out to give it to her.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 12301 Coastal Hwy, Ocean City, MD?
McDonald's is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this McDonald's location have a drive-through service? If so, what are the drive-through hours?
Yes, this McDonald's location offers drive-through service from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Can I order McDonald's for delivery and what are the delivery hours?
Delivery is available daily from 6:00 AM to 10:00 PM, except Fridays and Saturdays when delivery extends to 10:30 PM.
What payment options does the McDonald's at Ocean City accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available to place orders at this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What dining services does McDonald's at 12301 Coastal Hwy offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a nearby coffee shop where I could grab a coffee before visiting McDonald's?
Yes, Starbucks is nearby for coffee and refreshments before or after your McDonald's visit.
Are there any hotels close to McDonald's if I am visiting Ocean City and need accommodation?
Yes, several hotels are nearby including Country Inn and Suites, Pinnacle Hospitality Group, and Country Inn & Suites by Radisson, Ocean City, MD.
Can I visit other eateries close to McDonald's in Ocean City after my meal?
Yes, nearby options include Candy Kitchen for candy and fast food, Dough Roller for pizza, and Dumser's Dairyland Restaurant for ice cream and classic American dining.
How can nearby real estate agents or services help someone visiting McDonald's in Ocean City?
Several real estate agents and services like Coldwell Banker Realty and Madeleine Forrester Realtor are nearby, offering assistance if you are looking to find or invest in property while visiting the area.