McDonald's

3.7
1161 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12301 Coastal Hwy, Ocean City, MD
21842, United States

Hours

Reviews

3.7
1,161 reviews
5 stars
459
4 stars
242
3 stars
228
2 stars
75
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, often exceeding 20 minutes.

Food Quality

There were numerous complaints about cold, undercooked, or incorrect food orders, with some customers experiencing food poisoning.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of assistance with order issues.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted good food quality on occasion.
  • JS
    Joseph Sharpley
    Dec 22, 2025
    1.0
    Waited 20 mins in a line of 4 cars. I received ice cold burgers and my fries were RAW. I mean they were soggy cold and actually had the raw potato feel to them. Congratulations on robbing me and making me sick. Thanks for not putting napkins in the bag or giving me any recipts.
  • SC
    Smoov Carter
    Dec 12, 2025
    1.0
    I ordered 2 double hamburgers and a large sweet tea these people gave me 2 McDoubles and the tea is not sweet I want my money back asap as soon as I get off of work cause this is nasty an unacceptable
  • DC
    Dariana Cuevas
    Dec 3, 2025
    1.0
    The employees make you wait too long at the window, first they mop the floor and then close the doors so that no one comes in. Terrible customer service
  • TT
    tfr
    Nov 8, 2025
    5.0
    Who was this team working in the kitchen on 3:22 pm, Friday November 7? Did the drive-thru on my way to run errands. Had to use points before they expired. God as my witness (nearly 70 y’all)… This was The BEST Big Mac that I ever had in my life!! I asked for extra pickles, it was incredibly fresh, and made to perfection. Thank you so much, You’re amazing! I am very grateful.
  • ES
    Excelsis Saunders
    Oct 2, 2025
    3.0
    So first of all I felt like the lady looked at me and rolled her eyes. She acted like she didnt hear me when I tried to ask her for ice tea when there was none next to the fountain drinks. And on top of that my friend only order a big Mac and it took more than 20mins to make it when there was barely a line inside or outside the building for a curbside order...she asked for her food and they had it the whole time they just didnt want to come out to give it to her.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 12301 Coastal Hwy, Ocean City, MD?

McDonald's is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Does this McDonald's location have a drive-through service? If so, what are the drive-through hours?

Yes, this McDonald's location offers drive-through service from 6:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.