Several customers reported rude or unhelpful staff, slow service, and incorrect orders.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others experienced issues with freshness and preparation.
Cleanliness
The cleanliness of the restaurant was praised by many, but some noted issues with the condition of the bathrooms.
Value for Money
Customers appreciated the value of meal deals, but some felt that certain items were overpriced or not worth the cost.
Positive Experiences
Despite some negative feedback, many customers had positive experiences, highlighting friendly staff and enjoyable food.
NS
Nicholas See
Nov 10, 2025
1.0
Ordered 3 meals and 2 blizzards. They gave us wrong size blizzards first (but charged for the bigger ones) charged us for extra toppings but didn’t give to us. Then when we got our food the bag had sauce all over it and got on on my son’s hands (he was driving) and clothes. When we told them they bought an extra bag and gave him a / when he asked for a wet nap or to wet napkin they said they couldn’t because there was a line. While he was wiping his hands the lady yelled and said get out of my line or I will call the cops. So I asked for a refund. Between our family we go at least once a week but I will not spend another dollar there.
JR
John Rahe
Sep 3, 2025
1.0
Just came through and was told no chocolate brownie sundae. You have a confection with the same stuff. Just wanted a brownie sundae with no oreo. Dissatisfied and the girl on the other end was rude
DS
Diamond Star
Aug 23, 2025
4.0
Forgot our drink we ordered but asides that burgers par, chicken strips are to go for. Blizzards are all we are usually after anymore.
BA
Brianna Andrade
Aug 19, 2025
2.0
They messed up my order twice :( The food was good though!
MS
Mary Sanchez
Jul 29, 2025
5.0
I went to the drive thru so I had no opinion on the atmosphere. But the food and service were OUTSTANDING
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 12641 Ocean Gtwy, Ocean City, MD 21842-9558, US.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and cakes including ice cream cakes.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location is family-friendly, offers booster seats, high chairs, and welcomes children.
Is there a drive-thru and outdoor seating available at Dairy Queen Grill & Chill?
Yes, they have a drive-thru service and outdoor seating for customers.
Can customers order food online or through an app from this Dairy Queen location?
Yes, customers can place orders online via their order URL and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill provide amenities like restrooms and free WiFi?
Yes, the location offers restrooms and free WiFi for customers.
What nearby places can I visit before or after enjoying treats at Dairy Queen?
You can visit Baja Amusements, an amusement park with go-karting, or Dumser's Dairyland, another ice cream shop nearby.
Are there other fast food or dining options close to Dairy Queen Grill & Chill?
Yes, nearby options include KFC for chicken meals, Subway for sandwiches, and Pizza Tugos for pizza and bar services.
What amenities are available near Dairy Queen for shopping or banking needs?
Near Dairy Queen, you can find PNC Bank and Farmers Bank of Willards for banking, Marshalls for department store shopping, and Staples for office equipment.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the restaurant is wheelchair accessible and includes facilities like restrooms and outdoor seating to accommodate all guests.