Chipotle Mexican Grill

3.5
256 reviews
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Business Details

12601 Coastal Hwy, Ocean City, MD
21842, United States
(443) 856-4363
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle North Ocean City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12601 Coastal Hwy, Ocean City, MD
21842, United States

Hours

Reviews

3.5
256 reviews
5 stars
123
4 stars
37
3 stars
16
2 stars
17
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including old or inedible items, and inconsistent portion sizes.

Customer Service

Numerous reviews highlighted poor customer service, including unfriendly staff, rude interactions, and lack of attention to customer requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.

Consistency

While some customers praised the food and service, many expressed frustration over inconsistent experiences, particularly regarding portion sizes and food quality.

Management Issues

There were complaints about management's lack of responsiveness to customer concerns and overall operational inefficiencies.
  • KH
    Karen Hsu
    4 days ago
    1.0
    -1 star to this food establishment because the chicken quesadilla my friend ordered came with no chicken whatsoever and the tomatoes tasted wonky. if we just wanted a plain quesadilla, we wouldve ordered that.
  • LC
    Lizzie C
    Oct 19, 2025
    1.0
    Horrible all around. Food is always old and gross. Customer service is heinous. This location sells the idea of food but if you want to actually eat something that tastes like food for humans I suggest you take your hard-earned money elsewhere. They truly don’t care about wasting your time and money either. Corporate customer service is even more useless and they don’t honor the coupons they give as compensation for their problems.
  • DE
    Danielle Email
    Oct 8, 2025
    3.0
    The lady behind the counter gave small spoonfuls, and was not pleasant.
  • DD
    Dgsnow
    Oct 7, 2025
    1.0
    Would normally give this place a 10/10 being local, it’s a favorite spot but why’re the hours open 10:45 if when I got there at 10:50 I was pointed and told through the door to go away? Do better.
  • AJ
    Andrew Johnson
    Oct 4, 2025
    5.0
    Best Chipotle I've had to date.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in North Ocean City serve?

Chipotle offers a customizable menu of burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill in Ocean City, MD?

Chipotle is open daily from 10:45 AM to 10:00 PM.