Business Details
About
Mexican Restaurant
Chipotle West Ocean City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
975 reviews
5 stars
504
4 stars
202
3 stars
79
2 stars
58
1 star
132
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning issues like small portions, bland flavors, and even finding hair in their meals.
Service Issues
Several reviews noted poor customer service, including rude staff, incorrect orders, and long wait times.
Inconsistency
There were complaints about inconsistent portion sizes and food preparation, with some customers receiving significantly less food than expected.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during less busy times.
- KFkim fischerOct 7, 20255.0Good to go
- RCRemus CapotaOct 4, 20251.0Awful portion!!!!!!!!!!!! I respect the standard portion, but this time the workers they just played around
- RWR WalkinsSep 26, 20254.0Go when they first open!! We went when they first open at 10:45am and the food was excellent. Best Chipotle in all of Maryland!
- DJDominic JonesAug 30, 20255.0My food disappeared from DoorDash and they gave my a refund and free food they also have amazing workers
- JBJoseph BrownAug 30, 20251.0Dirty Dirty Dirty out front and behind counter food tasted like it had a pound of salt in it and they didnt even have hot sauce or lids for drinks wow what a fail
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in West Ocean City serve?
Chipotle Mexican Grill provides a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 12909 Ocean Gateway?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Can I order food online for pickup or delivery from the West Ocean City Chipotle?
Yes, this location offers both in-store pickup and delivery services. You can order online via their website or the Chipotle app.
Does the West Ocean City Chipotle participate in a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is the address and contact information for the Chipotle in West Ocean City?
The restaurant is located at 12909 Ocean Gateway, Unit 1, Ocean City, MD 21842, near Chick-Fil-A. You can reach them by phone at +1 410-213-9704 or email md.1795.WestOceanCity@chipotle.com.
What services are offered at Chipotle Mexican Grill in West Ocean City?
Services include online orders, catering, gift cards, credit card payments, and they welcome the LGBTQ community.
Which restaurants are located near Chipotle Mexican Grill in West Ocean City that I might want to try?
Nearby, you can find Pancho & Lefty’s (another Mexican restaurant) and Chick-fil-A (fast food chicken restaurant) for more dining options.
Are there any nearby attractions or places to visit around Chipotle Mexican Grill in West Ocean City?
Yes, Seaside Village is a nearby shopping center and Seaside on Sandbar is a nearby hotel and landmark, great places to visit before or after your meal.
Can I find coffee shops or bars near the Chipotle on Ocean Gateway?
Yes, Starbucks coffee shop and Fin City Brewing Company, which is a pub and brewery, are close by for drinks or coffee.
How can visitors combine their trip to Chipotle with local fishing activities?
Several nearby fishing charters like Shorebilly sportfishing, Muff Diver Charters, and Ocean City Guide Service offer great opportunities for fishing tours in Ocean City.