Chipotle Mexican Grill

3.9
975 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle West Ocean City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12909 Ocean Gtwy, Ocean City, MD
21842, United States

Hours

Reviews

3.9
975 reviews
5 stars
504
4 stars
202
3 stars
79
2 stars
58
1 star
132

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning issues like small portions, bland flavors, and even finding hair in their meals.

Service Issues

Several reviews noted poor customer service, including rude staff, incorrect orders, and long wait times.

Inconsistency

There were complaints about inconsistent portion sizes and food preparation, with some customers receiving significantly less food than expected.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during less busy times.
  • KF
    kim fischer
    Oct 7, 2025
    5.0
    Good to go
  • RC
    Remus Capota
    Oct 4, 2025
    1.0
    Awful portion!!!!!!!!!!!! I respect the standard portion, but this time the workers they just played around
  • RW
    R Walkins
    Sep 26, 2025
    4.0
    Go when they first open!! We went when they first open at 10:45am and the food was excellent. Best Chipotle in all of Maryland!
  • DJ
    Dominic Jones
    Aug 30, 2025
    5.0
    My food disappeared from DoorDash and they gave my a refund and free food they also have amazing workers
  • JB
    Joseph Brown
    Aug 30, 2025
    1.0
    Dirty Dirty Dirty out front and behind counter food tasted like it had a pound of salt in it and they didnt even have hot sauce or lids for drinks wow what a fail

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in West Ocean City serve?

Chipotle Mexican Grill provides a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 12909 Ocean Gateway?

Chipotle is open every day from 10:45 AM to 10:00 PM.