McDonald's

3.7
726 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19 N 3rd St, Oakland, MD
21550, United States

Hours

Reviews

3.7
726 reviews
5 stars
273
4 stars
182
3 stars
131
2 stars
51
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service.

Food Quality

Many reviews mentioned cold, old, or improperly prepared food, with several customers expressing dissatisfaction with the freshness.

Cleanliness

Several customers noted unclean conditions, including sticky floors and dirty bathrooms.

Staff Attitude

Feedback indicated that staff behavior varied, with some customers experiencing friendly service while others reported rudeness.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with frequent order mix-ups.
  • CG
    Colin Gabler
    Nov 17, 2025
    1.0
    Seriously? Bugs? Come on. I have eaten here so many times and yes usually the food is what you would expect, dry, sometimes cold, but never have I ever had bugs in my food. Today I ordered my lunch and when I got back to my shop to eat it, I just happened to take look at my chicken snack wrap and what do I see? Half a bug carcass…. Where the other half is? I don’t know, probably in my stomach. I’m not going back to this place. I couldn’t even finish this lunch
  • AN
    A channel has no name
    Nov 13, 2025
    1.0
    Paper straws.
  • JJ
    Joseph Lewis Jr
    Nov 2, 2025
    1.0
    Went down hill fast!! Off of my places to eat for sure!!
  • MC
    Matt Cline
    Oct 26, 2025
    1.0
    Every Sunday it is a mess. They never seem to staff correctly. Have to pull forward and park to get a coffee?! Ridiculous. 25 plus minutes and this is becoming an every time wait time.
  • BC
    Brooklyn Copeland
    Oct 11, 2025
    2.0
    Let's start that the entire floor was sticky. We went inside because our family doesn't know English and we ordered at the screen and paid at the counter. We were standing there for 5-10 min with 3 people standing there looking at us. They didn't have any tea or lids so I asked for one and they were being nice by we waiting about 20 more min for our food. I wasnt sure on the sizes of the drinks and I asked if it was a medium and the lady said yes and rolled her eyes for walking away. Also they don't fill any of their drinks all the way so if you getting your money's worth for drinks go inside but be ready to stand there for 30min for your food. Our food is very soggy, our bread for out sandwiches to be specific

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Oakland, MD?

McDonald's in Oakland, MD is open daily from 5:00 AM to 11:00 PM, and stays open until midnight on Fridays and Saturdays.

What are the drive-through hours at this McDonald's location?

Drive-through service is available from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.