McDonald's

3.5
722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19549 Garrett Hwy, Oakland, MD
21550, United States

Hours

Reviews

3.5
722 reviews
5 stars
237
4 stars
182
3 stars
138
2 stars
54
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly during busy hours.

Staff Attitude

Mixed feedback on staff friendliness; some customers praised individual employees while others noted rudeness and lack of attentiveness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Food Quality

Inconsistencies in food quality were noted, with some customers receiving cold or poorly prepared items, while others reported satisfactory meals.

Overall Experience

Overall experiences varied widely, with some customers expressing disappointment and others appreciating the service and food.
  • TG
    Taylor Gaviglia
    Sep 14, 2025
    1.0
    Absolute HORRIBLE PLACE. The lady who took my order (PHENOMENAL) the only one with a once of kindness. The drive through lady was very wretched. I asked for ketchup and she was in such a rush most of the ketchup I was given is in the drive through ground We are not from around here and I’m in awe about how RUDE this whole area is. The gentleman at the front counter dropped my condiments in my hand (mind you these are the condiments that weren’t given during my transaction through drive through that I asked for) and then too boot that had my drinks wrong and told me to replace my drink and there was NO ICE in the machine they told me to replace my drink at that they screwed up in the drive through. I’m absolutely appalled and yall need to have more employees like the lady who took my drive through order. The picture shows all the ketchup that was dropped because we wanted to be a jag off.
  • DM
    Dulitha Meegoda
    Aug 31, 2025
    1.0
    The store was so dirty. Tables were not even cleaned.
  • AB
    april Benner
    Aug 24, 2025
    2.0
    Errors in order, staff not welcoming restaurant dirty, really small
  • CK
    Connie KIMBLE
    Aug 15, 2025
    1.0
    Waited over 20 minutes. Staff ignored me when I went to counter for my food they didn’t even give me all my order.
  • MB
    Max Barnes
    Aug 3, 2025
    1.0
    First it took them forever to get our order. Then they messed up every item in the order and to top it off each thing of fries had no more than 5 fries in them

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 19549 Garrett Hwy, Oakland, MD?

McDonald's is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.