Customers generally praised the food quality, especially the ice cream and burgers, with many highlighting specific items like the blizzards and sandwiches.
Service Experience
Service was frequently described as friendly and fast, although there were some complaints about order accuracy and slow service during busy times.
Cleanliness
The location was often noted for being clean and well-maintained, contributing positively to the overall dining experience.
Pricing
While many customers found the prices reasonable for the quality and portion sizes, some felt that certain items were overpriced.
Order Accuracy
There were multiple reports of incorrect orders, which affected customer satisfaction despite the overall positive feedback.
LR
Liberty Reign
Oct 13, 2025
5.0
We just got a Spider-Man ice cream cake for our oldests party and it was awesome! Obviously they taste great, but the design was perfect! On top of that whoever wrote on the cake did a FANTASTIC JOB!! It fed everyone and was a steal price wise for the size.
Had high hopes- the cake exceeded it.
GH
George Hebb,jr
Jun 20, 2019
5.0
Great people great food.
EG
Eric Gray
Jul 22, 2017
5.0
Nice clean restaurant that has good service for having a lot of young people working there. I've eaten there at least 10 times and the food is always hot and good. Great place to stop in Oakland if you're looking for something familiar.
Frequently Asked Questions About Dairy Queen Grill & Chill
What is the address of Dairy Queen Grill & Chill in Oakland, MD?
Dairy Queen Grill & Chill is located at 12740 Garrett Hwy, Oakland, MD 21550-1161, USA.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Are there any holiday hours or closures for Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025 and December 25, 2025. On December 24, 2025, it is open from 10:00 AM to 4:00 PM.
What type of food and specialties does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes via DQCakes.com.
What amenities and services are available at Dairy Queen Grill & Chill?
Services include booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, drive-thru, and family-friendly facilities.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/42303/ and download the Dairy Queen app for exclusive mobile deals.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly, offers seating with high chairs and booster seats, and welcomes children.
Which nearby stores can I visit if I need automotive parts while at Dairy Queen?
O'Reilly Auto Parts and Advance Auto Parts are nearby automotive parts and accessories stores you can visit.
Are there any grocery stores or markets near Dairy Queen Grill & Chill for additional shopping needs?
Yes, you can visit This N That Grocery, Dollar General, Farmers Market, and Candyland nearby for groceries and fresh produce.
What nearby places can I visit for additional services such as banking or postal needs while at Dairy Queen?
Nearby services include Clear Mountain Bank, First Peoples Community Federal Credit Union for banking, and a UPS Access Point location for shipping and courier services.