Wendy's

3.4
1014 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2522 West Pulaski Highway, North East, MD
21901, United States

Hours

Reviews

3.4
1,014 reviews
5 stars
329
4 stars
235
3 stars
181
2 stars
71
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, missing items, and poor service, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, including stale fries and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Staff Attitude

Mixed feedback on staff attitude; while some praised friendly service, many others reported rudeness and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a significant issue with order accuracy.
  • JA
    Joshua Ayres
    Dec 22, 2025
    1.0
    This place has just gone down hill in the past few weeks.It used to have amazing and fast service now it’s just terrible missing items and long wait times. Last week I only got half my order after waiting 10 minutes. I went in to try and get the missing items only to be greeted by a messy lobby with trash everywhere. I asked the lady at the cash register to talk to a manger and I get Lisa, the manager with a horrible attitude giving me a hard time because she didn’t want to fix her mess ups. I don’t know what’s been going on here but I won’t be returning.
  • MW
    Marilyn Wilbanks
    Dec 20, 2025
    1.0
    If I could give this location a 1 star, I would. This location is supposed to be 24hours, as posted all over the windows and menu sign. At 11pm, they turned their menu lights off and didn't greet anyone when idling at the menu sign and both drive thru windows. The drive thru is blocked by curbs, so we were trapped in the drive thru for 10 mins waiting for the 2 vehicles ahead of us in the drive thru to exit. The vehicles ahead of us seemed to get food. But when we pulled up to the window all three employees (including one who looked to be a manager) just stood there and looked at us until we pulled off. Never a word of communication via menu speaker or drive thru windows. If an employee doesn't like their job, go get another one. Why not vacate the position, making room for people who want to work? Because clearly, these employees (including the manager on duty) are either incompetent or have no intention of working.
  • KL
    Kristie Larkin
    Dec 16, 2025
    1.0
    Whoever owns this establishment needs to fix the drive through card reader. Surely it cant be very expensive to fix, surely time can be found to replace it? This store has been claiming for well over a year now that their drive through card reader is down, Im sure that ownership/corporate must already be well aware of this problem?? In fact I got so angry the last time I tried to go there because of the alleged card reader situation, because it happens so often, I decided I wasn’t going there anymore. This was like 6 months ago & very randomly I wanted a chicken sandwich one day so I tried to give it one more chance but guess what?? Card reader down again LOL it’s hard for me to believe that ownership would really allow their store to go this long with such a problem as Im sure they have lost a lot of money due to it, so what does that then leave? If not for lack of maintenance then that only leaves the possibility that they're doing it on purpose to people, which if that is the case is really wrong. So many people being turned away, so much revenue being lost. Whatever the case is maybe one day that card reader will be fixed…
  • JF
    Jennifer Frick
    Nov 22, 2025
    1.0
    I spent over $80 and me and my whole family got sick I will never eat there again what's going on there that 8 people got horribley sick DONT EAT HERE🤢🤮🤮🤮🚽
  • TF
    The Lidkes (Fam)
    Nov 13, 2025
    4.0
    One employee was da bomb the others where in to much of a rush mafe me have missing items and no straws ketchup. Normally north east wendys is great but the dark haired young guy needs better training and reading details the lady who too my order abd fixed his mess up had the most awesome braids and diff colors in them.

Frequently Asked Questions About Wendy's

Is North East Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in North East, MD open 24 hours?

Yes, this Wendy's location operates 24/7 every day of the week, from 4:00 AM to 3:59 AM the next day.