Dunkin'

3.5
488 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North East, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
130 N. East Rd, North East, MD
21901, United States

Hours

Reviews

3.5
488 reviews
5 stars
219
4 stars
75
3 stars
53
2 stars
33
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect drink preparations.

Staff Attitude

Several customers noted unprofessional behavior from staff, including dismissive attitudes and lack of acknowledgment.

Quality of Products

Mixed feedback on product quality, with some customers enjoying the donuts and coffee, while others complained about poor taste and freshness.

Cleanliness and Management

Concerns were raised about cleanliness and the need for better management, especially during busy times.
  • DH
    Dave Harris
    4 days ago
    1.0
    Walked in the lobby had THREE employees look at me and nobody wanted to take my order. So either it’s because I’m white or they don’t like money…either way where is the customer service ??
  • LR
    Lilwebby The new reference
    Dec 30, 2025
    1.0
    Bro idk what the problem is but why when i order my drinks with extra pumps i keep getting straight up milk when i paid extra money bro. Theres no reason Yall cant make a matcha latte. When did the recipe stop calling for SUGAR?!?. Its 2025 i know how to order my drinks especially knowing i wanted it a specific way. This dunkin is always ALWAYS EITHER SICKENING SWEET OR WATERED DOWN there is no happy medium. And dont bother tellin em yu want2-3 pumps liq sugar they disregard it. N if yu want yur stuff remade prepare yourself for the attitude tht comes with it. Im just hot i gotta stop AGAIN to get some damn liquid sugar is this cup of milk. And this is the second time I've visited this dunkin in two days, the first day they screwed my food all up added extra stuff i DIDNT ASK FOR, n i dont mean extra food. I MEAN YALL THEY THREW 2 thick sausage patty's on my dang on croissant instead of bacon. Bread sausage sausage bun. I promise yu im not even a hater BUT THIS DUNKIN BEEN MAKIN ME TIGHT FIRST THIS IN THE MORNING LIKE REALISTICALLY FOLKS DONT GOT TIME TO COME IN TO CORRECT YALLS DRIVE THRU MISTAKES, and it be when yall arnt even busy theres no line. If there was id cut yall a break but i get there n yall are empty still Like theres no excuse to be screwing MY orders up this bad. Yall had NO CAR LINE OUT FRONT LIKE YALL USUALLY DO. I will be taking the time out to travel all the way down to the next dunkin bc lord im tired of wasting my time giving this place chance after chance after chance. How many times yall gonna keep burnin yalls regulars. YALL WANT A RECOMMENDATION GO DOWN 40 TO HAYDENS COFFEE BEST COFEE IN THE AREA JUST ORDER AHEAD OF TIME ON YOUR PHONE B4 leavin the house itll be ready by the time yu get there AND THE RECIPE’S CALLS FOR SOME SUGAR. Me n dunkin need a platonic break🤣💀💯
  • SC
    Savannah Combs
    Dec 21, 2025
    1.0
    Very poor service. While ordering the woman at the speaker was very rude and had a horrible attitude. Once we got to the window it was wide open and all it was inside was chaos. Screaming, cursing, laughing; anything but working. We were the only people in the drive thru and it took 10 minutes for them to even take our money. After all that waiting the drinks were terrible. 0/10 wouldn’t recommend
  • JS
    James Sapp
    Dec 10, 2025
    1.0
    Tried to get a gift card but I was never waited on inside the store. They looked at me and never acknowledged my presence. If you aren't in the drive through you don't exist. Worst service ever!
  • KF
    Krystal Foster
    Nov 30, 2025
    1.0
    I have tried to give this location the benefit of the doubt due to the fact it’s five minutes from my house but I can’t the line takes extremely long which I would not mind if my coffee was fresh and made the way I asked but that isn’t the case the coffee always has a weird taste, I ask for liquid sugar I get cane, I ask for the list goes on of mistakes! I would not recommend this location avoid at all cost!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North East, MD?

Dunkin' in North East, MD is open from 4:30 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 6:00 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.