Chipotle Mexican Grill

2.7
201 reviews
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About

Mexican Restaurant
Chipotle North East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2570 Pulaski Hwy, North East, MD
21901, United States

Hours

Reviews

2.7
201 reviews
5 stars
67
4 stars
17
3 stars
9
2 stars
13
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of dismissive attitudes and poor service.

Food Quality

Numerous reviews highlighted issues with food quality, including stale ingredients, incorrect orders, and concerns about cleanliness.

Cleanliness

The establishment was frequently described as dirty, with overflowing trash cans and unclean dining areas.

Order Accuracy

A significant number of customers experienced incorrect orders, including missing items and wrong ingredients.

Overall Experience

While some customers enjoyed their meals and praised specific staff members, the overall sentiment was negative, with many expressing disappointment and frustration.
  • JC
    jimmy cee
    Dec 27, 2025
    1.0
    Slow, rude thin blond insulted me
  • RG
    Reagan Garrett
    Dec 26, 2025
    2.0
    I loooove Chipotle but this location is just awful. everytime i’ve gone here the workers are never friendly, and are always passive aggressive whenever asked anything. the tables are always dirty, and the trash can is constantly over flowing to the point where you can’t even put anything in the can.
  • ST
    scott tucker
    Dec 21, 2025
    2.0
    Ordered online for drive through pickup. Food was ready on time and I took it home only to find that my double steak meat bowl order was a barely any meat and triple white rice order. Make things worse… I ordered brown rice and the little steak in my bowl was dry and flavorless. My wife ordered a chicken burrito and also received the extra rice treatment. Do better
  • JN
    Jason Nickel
    Dec 21, 2025
    4.0
    Why the line always frozen?
  • EE
    emmy
    Dec 6, 2025
    5.0
    The young guy who served us was super nice and so was all the other staff. His smile was contagious!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in North East offer?

Chipotle North East offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 2570 Pulaski Hwy?

The restaurant is open daily from 10:45 AM to 11:00 PM.