Chipotle North East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing stale chips, dry meat, and old-looking ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer needs.
Cleanliness
The establishment was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food preparation areas.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected and skimped on toppings.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive dining experiences, indicating potential for improvement.
KM
Keith Montague
Oct 29, 2025
5.0
The food is so fantastic
DC
DALLAS COWBOYS
Oct 28, 2025
5.0
DELICIOUS 😋
RK
Richard Kipp
Oct 16, 2025
5.0
Fairly new location. Place was very clean and the servers were friendly (I came about 15 minutes after they opened, on a weekday). Food was fresh and delicious. I got a Bowl, and ate half of it for lunch and the other half for supper (it was a large serving)
EM
Elijah Muller
Oct 15, 2025
1.0
The chips are always stale and chewy, the meat is dry and it is very rare to have anyone who doesn't just throw everything in the bowl haphazardly or roll a burrito that stays together. nobody is happy and the food shows. Chipotle is a garbage bag and this location is the trash.
AH
Alicia Hamilton
Oct 10, 2025
5.0
It was 15 minutes to closing so I know everyone was busy preparing to close so the service was ok.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in North East offer?
Chipotle North East offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 2570 Pulaski Hwy?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in North East, MD?
It is located at 2570 Pulaski Hwy, Cecil, North East, MD 21901, USA.
How can I order food online from Chipotle Mexican Grill North East?
You can order online via their official order website at https://order.chipotle.com/ or the Chipotle app available on the App Store.
Does Chipotle Mexican Grill North East have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
What social media platforms does Chipotle Mexican Grill North East use?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
What are some nearby fitness centers where customers can go before or after dining at Chipotle?
Euro Gym and Bodyforce Fitness are nearby gyms where customers might work out before or after their meal at Chipotle.
Are there any convenience stores or pharmacies near Chipotle North East?
Yes, Walgreens is nearby, offering pharmacy and convenience store services, useful for quick errands before or after dining.
What child care or learning centers are close to Chipotle Mexican Grill North East?
North East Einstein's daycare preschool and Tendercare Learning Center are close by, making Chipotle convenient for families dropping off children.
What other dining options are available near Chipotle Mexican Grill North East?
Nearby restaurants include Golden Wall (Chinese), Cuzino's Family Kitchen (Italian/Pizza), Wendy's (fast food), Ninos Pizza, Starbucks, and Waffle House for breakfast and brunch.