Chipotle Mexican Grill

2.7
190 reviews
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About

Mexican Restaurant
Chipotle North East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2570 Pulaski Hwy, North East, MD
21901, United States

Hours

Reviews

2.7
190 reviews
5 stars
62
4 stars
15
3 stars
8
2 stars
11
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing stale chips, dry meat, and old-looking ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer needs.

Cleanliness

The establishment was frequently described as dirty, with complaints about unsanitary conditions in the dining area and food preparation areas.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected and skimped on toppings.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive dining experiences, indicating potential for improvement.
  • KM
    Keith Montague
    Oct 29, 2025
    5.0
    The food is so fantastic
  • DC
    DALLAS COWBOYS
    Oct 28, 2025
    5.0
    DELICIOUS 😋
  • RK
    Richard Kipp
    Oct 16, 2025
    5.0
    Fairly new location. Place was very clean and the servers were friendly (I came about 15 minutes after they opened, on a weekday). Food was fresh and delicious. I got a Bowl, and ate half of it for lunch and the other half for supper (it was a large serving)
  • EM
    Elijah Muller
    Oct 15, 2025
    1.0
    The chips are always stale and chewy, the meat is dry and it is very rare to have anyone who doesn't just throw everything in the bowl haphazardly or roll a burrito that stays together. nobody is happy and the food shows. Chipotle is a garbage bag and this location is the trash.
  • AH
    Alicia Hamilton
    Oct 10, 2025
    5.0
    It was 15 minutes to closing so I know everyone was busy preparing to close so the service was ok.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in North East offer?

Chipotle North East offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 2570 Pulaski Hwy?

The restaurant is open daily from 10:45 AM to 11:00 PM.