Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop New Carrollton Annapolis Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
387 reviews
5 stars
143
4 stars
70
3 stars
36
2 stars
35
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold fries, undercooked chicken, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty surfaces and improper food handling practices.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with food quality and service.
- WBWill Brownlee3 days ago2.0Disappointing experience. Despite the recommendation, I won't be back. They don't provide actual napkins—just a roll of bathroom-style paper towels, which is a mess when you're eating saucy food. To make matters worse, the straws are tiny (like coffee stirrers) and barely reach above the lid. For the price and the type of food served, I expected much better."
- GKGregory KellyDec 31, 20251.0They can't handle large orders. My Doordash driver originally delivered bag #2 of 2. She went back and got bag #1. The bag was greasy, the fries were iced cold and spilled in the bag, were missing 10 wings, there was grease on top of the containers. I called and was placed on permanent hold hung up called back and received the message that they were taking calls. I spent over $75 and I would like a satisfactory solution.
- RMRonise MccallDec 29, 20252.0Every time I come to this wingstop my order is always messed up. I always ask for ALL FLATS! Pay extra and still get drums in my order. Fries are always cold
- JLjose livoNov 24, 20251.0Every time I come to this place I expect good service, but it's the complete opposite. It's terrible, awful, disgusting service. They should change the manager and the staff in general. You wait for hours and they shamelessly spend the time on the phone or in the bathroom. Horrible place.
- MHmike harrisNov 17, 20251.0Girl with the red hair just let my food sit for a solid 10 minutes before bringing it to the counter and calling my name. She was also helping the kitchen when they had plenty of people back there and she was letting customers just walk out the door without helping them
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop New Carrollton Annapolis Rd?
Wingstop New Carrollton Annapolis Rd is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop New Carrollton Annapolis Rd offer delivery service?
Yes, they offer delivery service including same-day and no-contact delivery options.
Can I order Wingstop New Carrollton Annapolis Rd wings online?
Yes, you can order online for carryout or delivery through their website or mobile apps.
What types of wings and flavors does Wingstop New Carrollton Annapolis Rd offer?
They offer classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
Does Wingstop New Carrollton Annapolis Rd have a drive-through service?
No, the drive-through is closed daily at this location.
What payment methods are accepted at Wingstop New Carrollton Annapolis Rd?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
Where is Wingstop New Carrollton Annapolis Rd located?
It is located at 8470 Annapolis Rd, New Carrollton, MD 20784, USA.
Which nearby places can I visit before or after dining at Wingstop New Carrollton Annapolis Rd?
Nearby places include Pupuseria La Familiar for Salvadoran cuisine, Carrollton Shopping Center for shopping and events, and Πάμε Πινακοθήκη / A Day at the Gallery for art entertainment.
Is there a Starbucks near Wingstop New Carrollton Annapolis Rd for coffee or snacks?
Yes, there are Starbucks locations nearby, perfect for grabbing coffee before or after your Wingstop meal.
How can I use nearby transit or amenities to reach Wingstop New Carrollton Annapolis Rd?
The nearby Carrollton Shopping Center and other local businesses like Phone City and Happy Nails make the area convenient to visit, providing amenities and transit options close to Wingstop.