Wendy's

3.7
802 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8308 Annapolis Rd., New Carrollton, MD
20784, United States

Hours

Reviews

3.7
802 reviews
5 stars
327
4 stars
180
3 stars
122
2 stars
62
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with incorrect orders and poor customer service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, including stale fries and undercooked chicken.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restrooms and dining area.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • CG
    Cierra Gallman
    Dec 17, 2025
    1.0
    Literally dont even waste your time coming here they will definitely get your order wrong then try to blame you. The past two times Ive been here the order was wrong. I brought it to their attention and the staff immediately became annoyed. Never again!
  • JR
    Jason Reyes
    Nov 26, 2025
    1.0
    Really bad service, they didnt get my order right.
  • TT
    T T
    Nov 7, 2025
    5.0
    Food alwayz delicious and hot
  • BB
    Bird
    Nov 4, 2025
    1.0
    I don't like complaining about food. But, I informed the cashier that my sausage egg biscuit had egg shells in it. The manager didn't even come to the front to address me. I like Wendy's, but I cannot give anymore money to a company that doesn't try to make things right.
  • AK
    Ayo Kayo
    Oct 25, 2025
    2.0
    The service was quick, the burger was good but the soda machine needs to be serviced, too much Co2 no syrup and then you hit another selection its the other way around. The fries tasted like dirt with salt and was hot and stale. Wasn't a fan, ended up feeding it to the birds. Respectfully.

Frequently Asked Questions About Wendy's

Is New Carrollton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's New Carrollton location?

The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 3:00 AM, and on Fridays and Saturdays from 6:30 AM to 3:30 AM.