Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported problems with incorrect orders and poor customer service, including rude staff and long wait times.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, including stale fries and undercooked chicken.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the restrooms and dining area.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
CG
Cierra Gallman
Dec 17, 2025
1.0
Literally dont even waste your time coming here they will definitely get your order wrong then try to blame you. The past two times Ive been here the order was wrong. I brought it to their attention and the staff immediately became annoyed. Never again!
JR
Jason Reyes
Nov 26, 2025
1.0
Really bad service, they didnt get my order right.
TT
T T
Nov 7, 2025
5.0
Food alwayz delicious and hot
BB
Bird
Nov 4, 2025
1.0
I don't like complaining about food. But, I informed the cashier that my sausage egg biscuit had egg shells in it. The manager didn't even come to the front to address me. I like Wendy's, but I cannot give anymore money to a company that doesn't try to make things right.
AK
Ayo Kayo
Oct 25, 2025
2.0
The service was quick, the burger was good but the soda machine needs to be serviced, too much Co2 no syrup and then you hit another selection its the other way around. The fries tasted like dirt with salt and was hot and stale. Wasn't a fan, ended up feeding it to the birds. Respectfully.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's New Carrollton location?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 3:00 AM, and on Fridays and Saturdays from 6:30 AM to 3:30 AM.
Does Wendy's New Carrollton offer delivery and takeout services?
Yes, Wendy's New Carrollton offers both delivery and takeout options to customers.
What meals are served at Wendy's in New Carrollton?
Wendy's serves breakfast, lunch, and dinner at this location.
How can I order food online from Wendy's New Carrollton?
You can order online through Wendy's app or by visiting order.wendys.com and selecting the New Carrollton location.
Is Wendy's in New Carrollton currently hiring?
To check current job openings at this location, visit Wendy's careers page and search for jobs in New Carrollton, MD.
What payment methods are accepted at Wendy's New Carrollton?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where is Wendy's New Carrollton located?
It is located at 8308 Annapolis Rd., New Carrollton, MD 20784, USA.
What nearby places can I visit near Wendy's New Carrollton?
Nearby places include Lowe's Home Improvement for shopping, Quiznos Sub for additional dining options, and My Care Urgent Care for health services.
How can nearby businesses like Lowe's Home Improvement and Quiznos Sub help during your visit to Wendy's?
You can conveniently combine errands by visiting Lowe's Home Improvement for home needs and Quiznos Sub for more dining choices before or after your meal at Wendy's.
Are there entertainment or sweet treat options near Wendy's New Carrollton?
Yes, Carvel Ice Cream is nearby, where you can enjoy ice cream treats after your meal at Wendy's.