At Wendy’s in New Carrollton, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s New Carrollton, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported issues with incorrect orders and staff not confirming orders properly.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others highlighted rude behavior and poor management.
Food Quality
Food quality varied, with some customers enjoying hot and fresh meals, while others complained about stale or poorly prepared items.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
Cleanliness
Concerns were raised about cleanliness, particularly in restrooms and the dining area.
LF
Luis Reynaldo Carvajal Frias
Feb 8, 2026
5.0
Muy Bueno 👌 👍
DH
Donna Harrell
Feb 6, 2026
4.0
Staff that take orders from the drive thru need to listen to what the customer is ordering and confirm the order and the price to avoid errors!!!
CG
Cierra Gallman
Dec 17, 2025
1.0
Literally dont even waste your time coming here they will definitely get your order wrong then try to blame you. The past two times Ive been here the order was wrong. I brought it to their attention and the staff immediately became annoyed. Never again!
JR
Jason Reyes
Nov 26, 2025
1.0
Really bad service, they didnt get my order right.
BB
Bird
Nov 4, 2025
1.0
I don't like complaining about food. But, I informed the cashier that my sausage egg biscuit had egg shells in it. The manager didn't even come to the front to address me. I like Wendy's, but I cannot give anymore money to a company that doesn't try to make things right.