Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
798 reviews
5 stars
327
4 stars
179
3 stars
122
2 stars
62
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly and efficient staff while others reported rude service and long wait times.
Food Quality
Food quality was inconsistent; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.
Order Accuracy
There were multiple complaints about incorrect orders, with some customers receiving the wrong items or missing components.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the restrooms.
Speed of Service
While some customers experienced quick service, many noted long wait times, especially during peak hours.
- TTT TNov 7, 20255.0Food alwayz delicious and hot
- BBBirdNov 4, 20251.0I don't like complaining about food. But, I informed the cashier that my sausage egg biscuit had egg shells in it. The manager didn't even come to the front to address me. I like Wendy's, but I cannot give anymore money to a company that doesn't try to make things right.
- AKAyo KayoOct 25, 20252.0The service was quick, the burger was good but the soda machine needs to be serviced, too much Co2 no syrup and then you hit another selection its the other way around. The fries tasted like dirt with salt and was hot and stale. Wasn't a fan, ended up feeding it to the birds. Respectfully.
- KMKhiara MOct 24, 20251.0I ordered 10 chicken nuggets and asked for 2 sauces. They argued with me saying they were in the bag and there was only 1. Then said it was 53 cents for another one.
- YGyolenis guevaraOct 4, 20251.0Terrible customer service. Went in for a pick up nobody greets you stood there for 5 minutes manager going back and forth obviously sees me no one moment please nor asks what I’m there for I had to say myself I’m picking up does not respond few minutes go by I ask if anyone’s gonna help or if my order ready does not ask for my name so how do they know who it’s for. SMH yall need to get yall employees checked.
Frequently Asked Questions About Wendy's
Is New Carrollton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New Carrollton, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New Carrollton, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 731-7625.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does New Carrollton Wendy’s serve breakfast?
Yes, this Wendy’s location in New Carrollton, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's New Carrollton location?
The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 3:00 AM, and on Fridays and Saturdays from 6:30 AM to 3:30 AM.
Does Wendy's New Carrollton offer delivery and takeout services?
Yes, Wendy's New Carrollton offers both delivery and takeout options to customers.
What meals are served at Wendy's in New Carrollton?
Wendy's serves breakfast, lunch, and dinner at this location.
How can I order food online from Wendy's New Carrollton?
You can order online through Wendy's app or by visiting order.wendys.com and selecting the New Carrollton location.
Is Wendy's in New Carrollton currently hiring?
To check current job openings at this location, visit Wendy's careers page and search for jobs in New Carrollton, MD.
What payment methods are accepted at Wendy's New Carrollton?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where is Wendy's New Carrollton located?
It is located at 8308 Annapolis Rd., New Carrollton, MD 20784, USA.
What nearby places can I visit near Wendy's New Carrollton?
Nearby places include Lowe's Home Improvement for shopping, Quiznos Sub for additional dining options, and My Care Urgent Care for health services.
How can nearby businesses like Lowe's Home Improvement and Quiznos Sub help during your visit to Wendy's?
You can conveniently combine errands by visiting Lowe's Home Improvement for home needs and Quiznos Sub for more dining choices before or after your meal at Wendy's.
Are there entertainment or sweet treat options near Wendy's New Carrollton?
Yes, Carvel Ice Cream is nearby, where you can enjoy ice cream treats after your meal at Wendy's.