Brand Certified
Papa Johns Pizza
3.3(177 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
8445 ANNAPOLIS RD, New Carrollton, MD
20784, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(301) 459-7272
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/md/20784/new-carrollton/8445-annapolis-rd
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in New Carrollton, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New Carrollton pizza for any occasion. Call us for pizza delivery in New Carrollton or stop by 8445 ANNAPOLIS RD for carryout to order the best pizza in New Carrollton, along with breadsticks, wings, and more!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.3
177 reviews
5 stars
80
4 stars
13
3 stars
17
2 stars
14
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and unhelpfulness from staff.
Delivery Issues
Numerous reviews highlighted slow delivery times, with some orders taking over two hours to arrive.
Food Quality
Several customers expressed dissatisfaction with the quality of the pizza, mentioning cold, burnt, or incorrectly made orders.
Cleanliness Concerns
There were complaints about unsanitary practices, including a lack of handwashing and hair found in food.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good pizza quality at certain locations.
- JJJona4 days ago1.0The service is very bad; when you order online, they charge you for things they never send you. This is the worst service I have ever received in my entire life.
- JMJorge mirandaFeb 18, 20261.0Worst pizza ever today I had small pizza with the works and I ended up in the emergency room with stomach ache and nauseas will never eat there again
- AAamyDec 13, 20251.0I ordered a pizza online, didn’t come for close to 2 hours. During this time, I called the store about 3 times, once they told me the driver would be with me “shortly,” and that there was a delay. I then called again and I had someone answer who was extremely rude to me and asked if I could hold just to never answer. Once I received my food it was cold and just bad. The customer service is terrible and so is their delivery tracking service.
- ABAïssatou BarryNov 22, 20255.0Amazing location. Nice staff, very professional
- FJFrazier JacquelineOct 20, 20251.0Ordered a thin crust pizza on 10/19. It was the worse I’ve had from them. The toppings were nearly invisible and could barely taste them. I feel they wronged us in our request for extra cheese. And for some reason, they stopped using sauce. The pizza was cold and dry and took a hour to arrive; I am less than 10 minutes from the store. That pizza should have been hot, I won’t make the mistake of ordering papa John’s pizza again. 🤢🤮
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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