McDonald's

3.5
1547 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1706 Ridgeside Drive, Mt. Airy, MD
21771, United States

Hours

Reviews

3.5
1,518 reviews
5 stars
528
4 stars
334
3 stars
286
2 stars
122
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from polite and fast to rude and dismissive.

Food Quality

There were numerous complaints about food quality, including stale buns, cold items, and incorrect orders, though some customers noted fresh and tasty food.

Cleanliness

While some reviews praised the cleanliness of the location, others reported dirty tables and sticky floors.

Drive-Thru Efficiency

The drive-thru was often noted for being fast, but there were also complaints about long waits and disorganization.

Renovation Feedback

The recent renovations received mixed reviews, with some customers appreciating the new design while others found it unwelcoming and less functional.
  • MB
    Marc Bojan
    Nov 16, 2025
    2.0
    Overall, very dissapointing. No one at the counter even though there was a line. Took a while before someone came. My wife's Big Mac was cold although the fries were hot and fresh. My quarter pounder with cheese was fresh and hot. However, It took the staff almost 15 minutes to get us our order to us. We came because we
  • BB
    Brian
    Nov 15, 2025
    1.0
    I just moved here and I’ve gone to this McDonald’s three times and two of those three times they screwed up my order. This time they couldn’t even get the sides right in the happy meal for my kids. This is by far the worst McDonald’s that I’ve been to lately. The people in the drive-through never confirm my name and as a result, I’ve gotten someone else’s order here. The managers here are absolutely terrible.
  • MJ
    Mark Jenkins
    Oct 30, 2025
    3.0
    Thanks McDonald’s for having your ice cream machine down. I went across the street to chic-fil-a.
  • KA
    Kimberly Ashman
    Oct 19, 2025
    2.0
    The manager was nasty. Tables were all dirty, asked for just a napkin to wipe it down and she just kept dismissing us asking for napkins or something to just wipe the table. No one would even acknowledge outside of just saying hold on.
  • SL
    Stephen Lohrmann
    Oct 13, 2025
    2.0
    I don't go to McDonald's very often but when I go I get a quarter pounder with cheese, which I like a lot, and my friend gets two cheeseburgers. Usually the quarter pounder is juicy and flavorful but this time it was very dry, didn't taste as good as usual and the cheese wasn't even melted. I don't think the burger was fresh and my friend said the same about the cheeseburgers. If this is how this restaurant serves it's food then I won't be back, I'll drive a little further to try another McDonald's. I give it one star because the fries were good.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Mt. Airy, MD is open 24 hours a day, 7 days a week.

Can I get delivery from this McDonald's and when is delivery available?

Yes, delivery is available 24/7 through their online platform.