Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from polite and fast to rude and dismissive.
Food Quality
There were numerous complaints about food quality, including stale buns, cold items, and incorrect orders, though some customers noted fresh and tasty food.
Cleanliness
While some reviews praised the cleanliness of the location, others reported dirty tables and sticky floors.
Drive-Thru Efficiency
The drive-thru was often noted for being fast, but there were also complaints about long waits and disorganization.
Renovation Feedback
The recent renovations received mixed reviews, with some customers appreciating the new design while others found it unwelcoming and less functional.
MB
Marc Bojan
Nov 16, 2025
2.0
Overall, very dissapointing. No one at the counter even though there was a line. Took a while before someone came. My wife's Big Mac was cold although the fries were hot and fresh. My quarter pounder with cheese was fresh and hot. However, It took the staff almost 15 minutes to get us our order to us. We came because we
BB
Brian
Nov 15, 2025
1.0
I just moved here and I’ve gone to this McDonald’s three times and two of those three times they screwed up my order. This time they couldn’t even get the sides right in the happy meal for my kids. This is by far the worst McDonald’s that I’ve been to lately. The people in the drive-through never confirm my name and as a result, I’ve gotten someone else’s order here. The managers here are absolutely terrible.
MJ
Mark Jenkins
Oct 30, 2025
3.0
Thanks McDonald’s for having your ice cream machine down. I went across the street to chic-fil-a.
KA
Kimberly Ashman
Oct 19, 2025
2.0
The manager was nasty. Tables were all dirty, asked for just a napkin to wipe it down and she just kept dismissing us asking for napkins or something to just wipe the table. No one would even acknowledge outside of just saying hold on.
SL
Stephen Lohrmann
Oct 13, 2025
2.0
I don't go to McDonald's very often but when I go I get a quarter pounder with cheese, which I like a lot, and my friend gets two cheeseburgers. Usually the quarter pounder is juicy and flavorful but this time it was very dry, didn't taste as good as usual and the cheese wasn't even melted. I don't think the burger was fresh and my friend said the same about the cheeseburgers. If this is how this restaurant serves it's food then I won't be back, I'll drive a little further to try another McDonald's. I give it one star because the fries were good.
What are the operating hours for this McDonald's location?
This McDonald's in Mt. Airy, MD is open 24 hours a day, 7 days a week.
Can I get delivery from this McDonald's and when is delivery available?
Yes, delivery is available 24/7 through their online platform.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is open 24 hours daily.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 1706 Ridgeside Drive, Mt. Airy, MD 21771, USA.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I place an order online for this McDonald's?
You can order online via the McDonald's Smart Link or through the McDonald's App available on iOS and Android.
What nearby restaurants are located close to this McDonald's in Mt. Airy?
Nearby restaurants include Panevino, Surah Steak Seafood Sushi, Pizza Hut, Chick-fil-A, KFC, Taco Bell, Mamma Angela, Los Aztecas II, Casita Romos Mexican Restaurant & Margarita Bar, and TOM LEE (a Japanese restaurant).
Are there convenience stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include High's, 7-Eleven, and Mini market el mana.
What are some nearby services or attractions customers can visit before or after dining at McDonald's?
Nearby you can find the Greene Turtle Sports Bar and Grille, Ridgeville Carwash, Mount Airy Veterinary Associates, Choe's Hapkido Academy, and beauty/spa options like Hair by Kim and Lash Out Loud with Erin.