Business Details
About
Mexican Restaurant
Chipotle Mount Airy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
487 reviews
5 stars
169
4 stars
98
3 stars
41
2 stars
45
1 star
134
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant was consistently dirty, with overflowing trash cans and unclean tables.
Service Quality
Customers reported slow service, frequent order mistakes, and rude staff interactions, leading to a negative dining experience.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about small portions, incorrect orders, and unsatisfactory meal preparation.
Management Issues
Several reviews indicated a lack of effective management, with staff appearing overwhelmed and poorly trained, contributing to the overall poor service.
Customer Experience
Overall, many customers expressed disappointment with their experiences, suggesting they would prefer to visit other locations due to the issues encountered.
- YNYT NewtonNov 14, 20255.0Tough night for the employees. I ordered online and went to pickup and was told they were about 10 minutes behind. Apparently there were some employees that called out and left the remaining employees very short staffed. The crew remained professional and calm and kept grinding it out despite some customers being agitated. All the food came out exactly as ordered and I was served with a smile on their faces. Kudos to the workers that did show, great teamwork!
- MMMikeyOct 29, 20255.0I love the food it is never messy and the staff is always trying to help and they are so kind
- RSRyan SekowskiOct 26, 20253.0Small inside I had better food at other locations
- KTKatlyn TaylorOct 16, 20251.0I have been to this chipotle multiple times. I have never had an experience like I did tonight and the last couple . I came into the building to get food and the place was a mess. The service was the slowest I’ve ever seen and everything I ordered got messed up. I would recommend really seeing what they do to make sure they actually do it. In my case I asked for simple items and they had to remake each one. I have been genuinely disappointed with the last couple of times I’ve ordered food from here. It looks so physically bad I can’t eat it.
- BKBrad KSep 22, 20255.0Best Chipotle I've ever ordered from. They actually got my mobile order 100% correct! I was truly impressed because that has never happened at any other Chipotle I've ordered from. Heaping portions, was still hot it when it arrived. Bravo to this location!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Mount Airy?
Chipotle Mount Airy is open daily from 10:00 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Mount Airy?
It is located at 439 E Ridgeville Blvd in the Mount Airy Shopping Center, Carroll, MD 21771.
Does Chipotle Mount Airy offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
How can I order online from Chipotle Mount Airy?
You can order online through Chipotle's website or mobile app using the provided links.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Is Chipotle Mount Airy LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and creates an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Mount Airy?
You can visit GNC for vitamins and supplements or Starbucks for coffee, both conveniently located near the Mount Airy Shopping Center.
Are there other food options near Chipotle Mexican Grill in Mount Airy?
Yes, nearby you can find QuickFire Hibachi, Domino's Pizza, Chong Yet Yin Chinese Restaurant, and New York J&P Pizza for a variety of dining choices.
What financial services are available near Chipotle Mount Airy?
Nearby are several financial service options including Sandy Spring Bank, Truist, Capital One Bank, and multiple ATMs like Coinstar and BB&T ATM.
How can I contact Chipotle Mexican Grill in Mount Airy if I have questions?
You can reach them by phone at +1 301-829-5086 or email at md.1477.mountairy@chipotle.com.