Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers generally enjoyed the food, particularly the roast beef and fish sandwiches, but there were complaints about inconsistency and some items being stale or overcooked.
Service Speed
Service speed was frequently criticized, especially in the drive-thru, with reports of slow service regardless of customer volume.
Customer Service
Many reviews highlighted friendly and courteous staff, although there were instances of poor communication and order accuracy.
Cleanliness
The restaurant was noted for being clean, but some customers mentioned issues with the dining area being too cold.
Operational Issues
Several customers reported problems with the app, incorrect orders, and limited dining options due to staffing shortages.
FN
Fran Nolen
Feb 12, 2026
4.0
The food was good. I got the premium fish sandwich and the new peach rolls and my friend got a Reuben sandwich and an apple turnover. The person receiving the order (at the drive through) missed ordering the Reuben sandwich, so we had to drive back around to order it again. We didn't go inside so don't know about the atmosphere.
My friend loves the Reuben sandwich and always orders it. I wait for the fish sandwich to be available each winter, so I was happy too
AJ
Anthony Jones
Feb 10, 2026
5.0
Great customer service. The food is always fresh and hot.
RS
Richard Smith
Jan 21, 2026
5.0
Best Rueben I have had in a while. Excellent
JC
J C
Nov 16, 2025
5.0
Roast beef, crinkle cut fries.
KR
Krystal De La Rosa
Nov 11, 2025
3.0
place needs a little bit of an update, but the gentleman who’s at the window is amazing. Best salesman for the turnovers.