Wendy's

3.3
980 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8203 Veterans Hwy, Millersville, MD
21108, United States

Hours

Reviews

3.3
980 reviews
5 stars
292
4 stars
227
3 stars
146
2 stars
88
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several customers complained about cold or poorly prepared food, with some describing it as gross or inedible.

Customer Service

Feedback indicated a mix of friendly and rude service, with some employees being described as unprofessional or dismissive.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
  • AG
    Adan Gomez
    Nov 16, 2025
    1.0
    The sign says open til 10:00pm in the dining room. Both doors were locked and the employee working ignored our knock. It was 9:42. Definitely lost customers for this.
  • MA
    María Angélica Ramirez Alcala
    Nov 16, 2025
    1.0
    Today I went for the drive-thru and had to wait 15 minutes between waiting and ordering. When they gave me what I ordered, it was incomplete and had hair in it. The fries seemed like they were from the day before and were super cold. They only gave me 3 of my 4 nuggets and they had hair in them. Besides, paying money for something that isn't healthy isn't worth it.
  • ZJ
    Zachary Jennings
    Nov 9, 2025
    1.0
    I have frequently been told they are closed during the hours they say they are open. Also after I left they served someone else who pulled in after me.
  • MB
    Markia Brown
    Nov 1, 2025
    4.0
    Are yall 24 hrs on not bc yall have signs outside that say it but online say ur not and ima be mad if I drive over there 😒
  • SE
    S Endo
    Oct 24, 2025
    1.0
    After placing a mobile order, the most expensive item wasn't included. Since I live far away, I've requested a refund online several times but haven't received a response.

Frequently Asked Questions About Wendy's

Is Millersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.