At Papa Johns Pizza in Middle River, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Middle River pizza for any occasion. Call us for pizza delivery in Middle River or stop by 115 Beacon Road for carryout to order the best pizza in Middle River, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and difficulty reaching the store by phone.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong pizzas, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold, burnt, or poorly prepared pizzas, with some customers expressing disappointment in the overall taste.
Cleanliness and Sanitation
Multiple customers raised concerns about cleanliness and hygiene practices at the location, including unsanitary food handling and unprofessional behavior from staff.
Delivery Issues
Customers frequently experienced long wait times for delivery, with some orders arriving late or not at all, contributing to negative experiences.
MH
Michelle Hunt
3 days ago
1.0
Had an issue with management. Didn’t like how my order was sent to me. The general manager was rude and extremely unaccommodating. I’ve never experienced something like that for something I paid for in my life. Will not be ordering from there again.
NP
Nettie Pear
Jan 4, 2026
1.0
Every single time I order from here they never check the sauces then pass the delivery onto door dash. Quality check taped on the box yet still the wrong sauces. I have to call the store when I order to remind them of this!
JP
Josh “Tattoos and piercings”
Dec 21, 2025
1.0
Wrong pizza all around bad customer service I won't be calling papa johns again thanks for nothing corporate I took pictures of order and labels to show !
MM
M M
Dec 17, 2025
1.0
Disgusting, unprofessional and rude. Cierra (identified herself as the day manager), refused to help me, tell me the general managers name and hung up on me. There was HAIR on my pizza and HAIR in my chicken wing. See pictures below. I will never eat Papa John’s.
The General managers response was lackluster.