At Papa Johns Pizza in Middle River, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Middle River pizza for any occasion. Call us for pizza delivery in Middle River or stop by 115 Beacon Road for carryout to order the best pizza in Middle River, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and issues with order accuracy.
Food Quality
Many customers reported receiving cold, undercooked, or incorrect orders, with some even finding hair or bugs in their food.
Delivery Issues
Frequent complaints about late deliveries, orders being canceled without notice, and problems with DoorDash deliveries were noted.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including unprofessional behavior from staff and lack of proper hygiene practices.
Mixed Experiences
While many customers had negative experiences, a few praised the food quality and service, indicating inconsistency in performance.
RM
Richard McMahon
5 days ago
1.0
Had to cancel because they changed it from papa John's delivery to door dash after the expected delivery time. Pizza was made and ready for over an hour and still had not left the store. I was a regular with papa Johns but will never order anything from any papa John's location ever again.
LJ
Lindsey Johnson
Feb 16, 2026
1.0
So I had 40 in cash she only had 10 dollars so I basically got robbed. The pizza wasn't even cut I had to use my own pizza cutter. They have this heavy set girl deleving pizza poor girl had issues going down steps. I loved Papa John's pizza but def don't like this location. I tried to call management nobody answered. Smh
DW
Deb Winpigler
Feb 12, 2026
1.0
One large Pep pizza ordered for delivery. Arrived late (abt 15 min past latest time stated, so abt an hour) and cold. It also looked and tasted like the pizza had been sitting and then was reheated before it left the store. And…the large, gross pizza was very overpriced at $30 delivered:(
JH
Joshua Hamilton
Jan 17, 2026
1.0
I placed an order within the store and it took them 45 minutes to prepare the order. To make matters worse, they withheld some of the wings in my order... Outrageous.
MH
Michelle Hunt
Jan 9, 2026
1.0
Had an issue with management. Didn’t like how my order was sent to me. The general manager was rude and extremely unaccommodating. I’ve never experienced something like that for something I paid for in my life. Will not be ordering from there again.