Dunkin'

Reviews

• WM

  walter martinez

  Nov 16, 2025
  1.0
  Went into drive thru kept telling me to come inside for th3 most simplest order
• CC

  Corey

  Oct 24, 2025
  1.0
  Subject: Health Concern at Dunkin’ Location – Flies Around Baked Apple Pies Dear Dunkin’ Management, I am writing to bring a serious cleanliness concern to your attention regarding one of your locations. On October 24, 2025, I visited the Dunkin’ at 190 Carroll Island Rd, Middle River, MD 21220 (Store #351232) and noticed flies and gnats flying around the baked apple pies that were displayed in the case. As a paying customer, I was disappointed and concerned to see this, as it raises potential health and sanitation issues. I purchased three apple pies during my visit (see attached receipt for reference), but I wanted to make you aware of the situation so it can be addressed promptly. I truly enjoy Dunkin’ and hope this matter can be investigated and resolved to ensure proper food safety and hygiene standards are maintained. Thank you for your time and attention. I look forward to hearing back from you regarding the steps being taken to correct this issue.
• II

  Ian

  Jun 30, 2025
  1.0
  If you want better coffee at a lower price try Wawa,Sheetz, or 7 11 but hands down dunkin is the world's worst full service coffee I'm positive your corporate policy is to make an OK cup of coffee and to leave a mountain of sugar at the bottom and to sell the dry 2 day old donuts until they are out. It amazes me that you guys have survived this long with your terrible products I firmly believe that if people weren't late for work you guys would have zero sales at all
• TT

  Theresa Taylor

  Jun 22, 2025
  1.0
  The service here is terrible. The girl who is always working the drive thru window is consistently rude. I had a mobile order and she made fun of my name to my face?? She’ll hand you your order and say nothing. Just strange interactions every single time we come here.
• NR

  Nikki Randleman

  Jun 21, 2025
  1.0
  I go to this location every day and on Wednesday i placed an order for pickup . I went to pick my food up and I ordered avocado toast . Horrible customer service lady came to the window opened my box and showed me avocado toast with bacon I didn’t order and asked me if I wanted it . I was confused because was this her way of telling me they made my order wrong ? I said to her no because I don’t eat bacon . She then says I can make another one but you have to pull your car around and wait. I said no because I have to get to work can you refund me ? In a very dismissive tone she said something fast and walked off . There was another young lady who was nice by the way and I asked her like wait what did she say? The young lady said she said if you want a refund you have to go through the app . Like huh? Ok this is where i got mad. How are you going to mess my order up and not have any empathy or apologize and then get an attitude and walk off ? I said to the lady can you please tell her it’s cool give me the avocado toast with the bacon she first offered with the avocado spread on the side . The nasty girl walks back over hand me a box of plain bread that was barely toasted . I looked at her and said what is this she got very nasty and said that’s what you asked her for . I said I didn’t ask her for this. I instantly pulled off parked and went into the store and asked for her manager. Nasty girl I believe her name was Brenisha said he isn’t here. I said to her i come here every morning and this is how you treat loyal customers?We went back and forth and I walked out . I spend at least 250 at dunkin a week because I have team meetings and I use them . But never again ! I will give my business to panera . I called customer service to complain but no one called back . I will NEVER spend my money with dunkin.

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