Giant Food

4.1
1481 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Curbside pickupAvailable

Location

Giant Food
4119 Branch Ave, Marlow Heights, MD
20748, United States

Hours

Reviews

4.1
1,481 reviews
5 stars
756
4 stars
371
3 stars
203
2 stars
52
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised individual staff members for their exceptional service, while others reported poor experiences with staff responsiveness.

Product Availability

Customers frequently mentioned issues with expired products and items being out of stock, indicating a need for better inventory management.

Store Cleanliness

Many reviews highlighted the cleanliness and organization of the store, especially after recent renovations.

Checkout Experience

Numerous customers expressed frustration with slow checkout lines and inadequate staffing during busy times.

Pricing

Feedback on pricing was mixed, with some customers finding it expensive while others appreciated the sales and deals available.
  • LM
    Loyal To Me
    Jan 1, 2026
    1.0
    TERRIBLE customer service at the seafood counter. 3 workers behind the counter who acknowledged me standing there waiting to be served and just went about working as if I said nothing. I asked who's working the counter, they point to a man and still nothing. Will not be going back to this location
  • BD
    Black Diamond
    Dec 25, 2025
    5.0
    I went to store #342 on 12/13/25. Michelle the cashier at the Giant was so nice and very professional! Michelle took the time to help me with my giant app that all of a sudden was acting like it wasn't trying to function well, Michelle took her time helping me and it ran into the time that she was supposed to be getting off of work. Michelle Still was willing to help me it was very frustrating for me and got very overwhelming Michelle helped me through the overwhelming and getting my giant app working as should have! Michelle was a blessing at that time of help! I could have left the store feeling pissed off overwhelmed and some more, but I did not thanks to Michelle! I left the store feeling great 👍 Thank You Michelle 🌹 I really hope that Michelle will get the recognition for going way and beyond best customer service cashier from Giant Food Corporation!
  • PC
    Porcelain Chae
    Dec 21, 2025
    1.0
    Ive waited 20 minutes at the pickup and nobody has come out and customer service refuses to pick up a call and Ive called 10 times. This is insane.
  • NF
    Nicole Franklin
    Dec 11, 2025
    1.0
    Too many times I've bought food from this location and it's been expired. Just yesterday I bought cinnamon rolls, one expired on October 30, 2025 and the other November 7, 2025. Please just do better with paying attention when stocking, people can get really sick. We should be able to trust our grocery stores that are feeding our children, will supply us with unexpired food.
  • VJ
    Van Dyke Jackson
    Dec 8, 2025
    2.0
    Just did not have Oscar meyer plant based sausage for the last three months they had it 3 months ago what happened 😳

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food in Marlow Heights?

Giant Food in Marlow Heights is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer in-store pickup and delivery services?

Yes, Giant Food offers both in-store pickup and contactless delivery services.