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Giant Food

4.2
(806 reviews)

Business Details

11740 Rousby Hall Road, Lusby, MD
20657, United States
(410) 394-2160
https://stores.giantfood.com/md/lusby/11740-rousby-hall-road

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Curbside pickupAvailable

Location

Giant Food
11740 Rousby Hall Road, Lusby, MD
20657, United States

Hours

Reviews

4.2
806 reviews
5 stars
442
4 stars
212
3 stars
76
2 stars
24
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times and unhelpful staff.

Staffing Issues

Frequent comments about understaffing and long lines at checkout, leading to customer frustration.

Cleanliness

The store is generally noted for being clean and well-maintained.

Product Availability

Customers expressed dissatisfaction with product availability, including expired items and lack of stock in various sections.

Pricing

Several reviews mentioned that prices are higher compared to competitors, impacting customer satisfaction.
  • BM
    Barbara Martin
    2 days ago
    1.0
    Bad seafood, for the second time. I will not return.
  • FH
    Fred Hart
    Feb 11, 2026
    1.0
    Purchased their fried chicken for dinner and I had to throw it out because it had a burnt chemical smell and taste.
  • JD
    Joe Defelice
    Jan 22, 2026
    5.0
    Store well stocked a d easy check out
  • NZ
    Nick Zorn
    Jan 21, 2026
    1.0
    This store has been our household store since moving to area. Always clean and decent selection. Always under staffed. Today my pregnant wife placed an online order for pick up and it was updated ready for pick up. Spoiler: it was not ready. She then waited for 2 hour for them to finally be ready and load up. Absolutely defeats the purpose and inconvenienced a pregnant woman in the cold. This business seems to favor automation over customer satisfaction. I called and a manager hung up on me once I mentioned the situation. Poorly managed man power and no sense of urgency to correct anything at all. Maybe Weis down the street will treat our family better. All giants lost our business after today.
  • SS
    Sree Sreenivasan
    Jan 10, 2026
    5.0
    A giant among grocery stores, this Giant was a godsend for year-end AirBnB cooking and food prep.

Frequently Asked Questions About Giant Food

What are the regular operating hours for Giant Food in Lusby, MD?

Giant Food is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does Giant Food offer delivery and pickup services?

Yes, Giant Food provides in-store pickup and delivery services, including safe curb-side pickup and contactless delivery.

Brand Certified Facts from Giant Food

Giant Food partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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