Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- DebitAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
799 reviews
5 stars
439
4 stars
211
3 stars
76
2 stars
24
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times and unhelpful staff.
Cleanliness
The store is generally noted for being clean and well-organized.
Product Availability
Customers frequently mentioned issues with stock levels, including expired products and missing items.
Pricing
Several reviews highlighted that prices are higher compared to competitors, leading to dissatisfaction among shoppers.
Staff Assistance
While some staff members received praise for being friendly and helpful, others were criticized for lack of support.
- JRJosh RomanoDec 22, 20251.0Called the produce department. No one answered even after 20 minutes. Finally hung up, called the front. No one answered for 25 minutes, hung up and now I clicked customer service and it’s been 30 minutes. They just do now answer. I’d post a screenshot if I could have the call and how long it’s been. But they just lost a customer
- EEEADDDec 7, 20253.0Store seemed clean, there weren't enough staff assisting customers and it seemed kinda dim in lighting, weird! This was my first time shopping Giant Lusby so I expected more. The cashier was very nice but no bagger. I also noticed there weren't enough cart holders on the parking lot. That was a inconvenience. Prices were also high.
- EGedna graySep 18, 20251.0Just called your Lusby, Maryland store to see if you offered Western Union Services, 😩The first time I called customer service I was disconnected or hung up on.. 😩The second time, I was rudely told she wasn’t allowed to discuss any services concerning Western Union. If she had listened, i only wanted to know IF you had the Service. 😩POOR CUSTOMER SERVICE 😩NEVER EXPERIENCED BEFORE!
- JSJeremiah SchamingSep 2, 20254.0Overall good
Frequently Asked Questions About Giant Food
What are the regular operating hours for Giant Food in Lusby, MD?
Giant Food is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Does Giant Food offer delivery and pickup services?
Yes, Giant Food provides in-store pickup and delivery services, including safe curb-side pickup and contactless delivery.
Where is Giant Food located in Lusby?
Giant Food is located at 11740 Rousby Hall Road, Lusby, MD 20657, US.
What special services does Giant Food offer?
Giant Food offers flu vaccination, UPromise rewards, Western Union money transfer, Order It! online ordering, Coinstar machines, SCAN IT! Mobile, and RedBox kiosks.
How can I contact Giant Food for inquiries or orders?
You can reach Giant Food at +1 410-394-2160 or visit their website at https://stores.giantfood.com/md/lusby/11740-rousby-hall-road.
What are Giant Food's holiday hours?
On holidays, hours vary: Nov 27 (6 AM–5 PM), Dec 24 (6 AM–7 PM), Dec 25 (8 AM–5 PM), and Dec 31 (6 AM–9 PM).
What nearby pharmacy services are available close to Giant Food?
Nearby you will find Giant Pharmacy and Walgreens, both providing convenient pharmacy services for your health needs.
Are there nearby financial services near Giant Food?
Yes, nearby financial services include PNC Bank, Shore United Bank, Community Bank of the Chesapeake, LibertyX Bitcoin ATM, First National Bank ATM, and Coinstar machines.
What nearby places can I visit for dining or refreshments after shopping at Giant Food?
After shopping, you can enjoy nearby dining options such as Mexico Restaurant, Starbucks, Donut Connection, and Barrel 9 bar and pub.
Is there an EV charging station near Giant Food?
Yes, the Shell Recharge EV charging station is located near Giant Food for convenient electric vehicle charging.