Dunkin'

3.8
285 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lusby, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
174 Village Center Dr, Lusby, MD
20657, United States

Hours

Reviews

3.8
285 reviews
5 stars
144
4 stars
51
3 stars
21
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing items, leading to frustration.

Food Quality

Several reviews mentioned stale or poorly prepared food, including burnt items and old donuts, impacting overall satisfaction.

Cleanliness

While some customers noted clean bathrooms and a tidy environment, others pointed out dirty areas and unkempt conditions.

Management Issues

Multiple reviews criticized management for poor handling of customer complaints and lack of effective leadership.
  • MS
    Meredith Sikina
    2 days ago
    1.0
    Zero stars if I could. Messed up our order. Donuts were hard as a rock, and when I asked to get a refund, every single employee in the store ignored me and helped other customers…
  • SA
    Shannon Acord
    Nov 29, 2025
    1.0
    If I could give a zero star rating I would. Absolutely awful service! Very rude employees. They prioritize online orders over the line in the store with 10 people.
  • LC
    Laura Carrasco
    Nov 22, 2025
    1.0
    You are looking at my "Bacon, Egg and Cheese Bagel" yeah that's not it, got a plain croissant with just bacon 🫩 . Because other reasons I check if I get my drink right in this location, now I have to check my food too. There's another person who orders from here with my same name. And sometimes she takes my order.😅 But if the people that works there put my drink order with her food order and her drink order with my food order mixed up that's on the employees. I wanted to go back and change it but they were full , so instead just leaving my honest review.😮‍💨
  • LT
    Layla Townsend
    Nov 18, 2025
    1.0
    bit into raw liquid egg this morning it made me nauseous
  • CF
    Carolyn fowler
    Oct 13, 2025
    1.0
    I went to pick up an order and it was not ready. They didn’t have either kind of muffins matter fact they had no muffins and had to have a refund.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Lusby, MD?

Dunkin' in Lusby, MD is open from 4:30 AM to 7:00 PM Monday to Thursday, until 8:00 PM on Friday and Saturday, and from 5:30 AM to 5:00 PM on Sunday.

Does Dunkin' in Lusby offer delivery and pickup options?

Yes, Dunkin' in Lusby offers both delivery and curbside pickup services, available daily from 10:00 AM to 5:00 PM.