Business Details
About
Mexican Restaurant
Chipotle West Nursery is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
945 reviews
5 stars
314
4 stars
201
3 stars
105
2 stars
90
1 star
235
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including wrong ingredients and missing items.
Service Quality
Staff behavior was frequently criticized, with reports of rudeness, indifference, and poor customer service.
Cleanliness
The dining area and food prep areas were often described as dirty and unkempt, raising concerns about hygiene.
Portion Sizes
Many reviews mentioned stingy portion sizes, with customers feeling shortchanged on meat and other ingredients.
Food Quality
While some customers enjoyed their meals, there were numerous complaints about food quality, including blandness and hygiene issues.
- BJbrii jacksonnnNov 17, 20251.0the hispanic girl at the register doesn’t know what she’s doing…just does anything to get you out the line while giggling. probably paid for someone else’s order today. older guy in glasses is cool though & works hard
- GCGAME CRASHERSNov 7, 20255.0Great with the chicken portion. Very clean and customer service was oustanding .
- AAAhmed AdnanNov 5, 20251.0The cashier was filthy — he was biting his fingernails and putting his finger in his mouth without wearing gloves, then touching the food and handing it to you. Disgusting. Date: November 5, 2025 Time: 3:15 PM
- GOGerman OrlovOct 29, 20251.0I ordered a Plant Powered Bowl (vegan & vegetarian) that was supposed to have Sofritas plant protein, but they gave me meat pieces instead. I don’t eat meat, so this completely ruined my meal. This is unacceptable, especially for people with dietary restrictions. I had to throw it away and request a refund. Please double-check orders before serving — accuracy matters.
- AMAmber MOct 29, 20251.0This is the WORST chipotle I’ve ever been to. The staff is so terrible. They slam your food and sides in the bad, don’t let you finish speaking, roll their eyes, never smile. They all need better training or jobs that aren’t customer facing. There is always trash everywhere when I come in. Do yourself a favor and go to the Arundel Mills location instead. This one sucks.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at West Nursery?
The address is 1622 W Nursery Rd, Linthicum Heights, MD 21090, USA.
What are the operating hours for Chipotle Mexican Grill at West Nursery?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle offer online ordering and delivery services?
Yes, Chipotle offers in-store pickup and delivery services through online orders.
How can I contact Chipotle Mexican Grill at West Nursery for inquiries?
You can contact them via phone at +1 410-850-8397 or email at MD.2763.WestNursery@chipotle.com.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at West Nursery accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards among their services.
Is Chipotle at West Nursery welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and fosters an inclusive environment.
What popular dining options are located near Chipotle Mexican Grill at West Nursery?
Nearby dining options include Quickway Japanese Hibachi, Potbelly Sandwich Shop, Glory Days Grill, Dunkin', Chick-fil-A, and Jimmy John's, offering a variety of cuisines for customers to enjoy before or after a meal at Chipotle.
Are there nearby hotels near Chipotle for visitors or travelers?
Yes, nearby hotels include SpringHill Suites, Marriott Hotels and Resorts, and Courtyard By Marriott, convenient for travelers looking for dining options like Chipotle.
What nearby healthcare and pharmacy services are available near Chipotle at West Nursery?
Nearby healthcare services include Maryland Physicians Care, UMMC Pharmacy at Linthicum, Associated Behavioral Health Services, and NDGait Consulting Physical Therapy, providing options for medical care near Chipotle.