Business Details
About
Mexican Restaurant
Chipotle West Nursery is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
955 reviews
5 stars
317
4 stars
202
3 stars
105
2 stars
90
1 star
241
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Multiple reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of customer service.
Food Quality
Customers reported issues with food quality, including cold and improperly prepared items, as well as hygiene concerns such as hair and foreign objects in food.
Portion Sizes
Many customers complained about stingy portion sizes, with several noting that they received significantly less food than expected.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and food preparation spaces, leading to negative impressions of hygiene.
Order Accuracy
Numerous reviews mentioned incorrect orders, including missing items and wrong ingredients, indicating a lack of attention to detail.
- JWJames Waechter5 days ago5.0Easy place to get in and out of. Standard Chipotle food. Portions were a good size. Fast service.
- NCNoah CullDec 31, 20255.0Super good, love the staff
- RNRam NaiduDec 26, 20251.0Rude staff and a very unpleasant experience. I noticed an extra $4 charge on my bill and asked the male associate if it was for guacamole, but he couldn’t give me a clear answer. When I checked the receipt, I saw I had been charged for extra chicken that I never received. I went back to question the charge, and instead of addressing it professionally, he demanded that I bring my bowl back so he could “verify” it. The next thing I knew, he was rummaging through my food trying to find this so-called extra chicken—which, of course, didn’t exist. How about trusting the customer instead of digging through their meal? I did get a refund, but not a single word of apology from the associate or the Manager for the mistake or the rude behavior. Because of this experience alone, this location earns a one-star review.
- SSSonyaDec 17, 20251.0I wasnt feeling well yesterday so I sent my daughter in to get me a steak bowl she came out I took a bite the corn was FROZEN, The rice was cold the steak was cold and chewy. I went back in and the heavy set hispanic girl said she was the manager 🙄🙄🙄 She said the other side where they make online orders is hot because its used more??? Apparently the aisle where you order food has frozen everything No apology just gave me my refund for the bowl. She charged me for my soda which was useless because I had no food to go with. TRASH FOOD TRASH SERVICE TRASH wannabe MANAGER
- NNNakayaDec 13, 20251.0Worst chipotle in my life! I attempted to contact the team to address my pickup order being completely wrong and it kept saying they couldn’t transfer to teams. Not to mention hair in my food! 1 star is gracious
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at West Nursery?
The address is 1622 W Nursery Rd, Linthicum Heights, MD 21090, USA.
What are the operating hours for Chipotle Mexican Grill at West Nursery?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle offer online ordering and delivery services?
Yes, Chipotle offers in-store pickup and delivery services through online orders.
How can I contact Chipotle Mexican Grill at West Nursery for inquiries?
You can contact them via phone at +1 410-850-8397 or email at MD.2763.WestNursery@chipotle.com.
What kind of food and ingredients does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill at West Nursery accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards among their services.
Is Chipotle at West Nursery welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and fosters an inclusive environment.
What popular dining options are located near Chipotle Mexican Grill at West Nursery?
Nearby dining options include Quickway Japanese Hibachi, Potbelly Sandwich Shop, Glory Days Grill, Dunkin', Chick-fil-A, and Jimmy John's, offering a variety of cuisines for customers to enjoy before or after a meal at Chipotle.
Are there nearby hotels near Chipotle for visitors or travelers?
Yes, nearby hotels include SpringHill Suites, Marriott Hotels and Resorts, and Courtyard By Marriott, convenient for travelers looking for dining options like Chipotle.
What nearby healthcare and pharmacy services are available near Chipotle at West Nursery?
Nearby healthcare services include Maryland Physicians Care, UMMC Pharmacy at Linthicum, Associated Behavioral Health Services, and NDGait Consulting Physical Therapy, providing options for medical care near Chipotle.