Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food being cold, overcooked, or stale, with some even finding foreign objects in their meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and mentioned friendly staff on occasion.
BD
B Dubbya
4 days ago
5.0
Its Wendys. They had friendly service, fast service, and fresh food.
BH
Brian Hawkins
Feb 4, 2026
1.0
Got this sandwich meal this morning and I’m going to let the pics speak for themselves. Stale bread, cold, maybe two slices of bacon. How can you call this the number one selling “staple” item. How it reads:
“ The sandwich is built on a premium bun and includes a grilled square sausage patty, a fresh-cracked Grade A egg, six strips of Applewood smoked bacon, a slice of American cheese, and is topped with a creamy Swiss cheese sauce”
Just disappointed the quality of food some places put out
TO
Timothy Oglesbee
Jan 4, 2026
1.0
So currently sitting here eating with my kids. Let's just say it's very pricey for the poor quality of food. Then while eating the conversations from the employees and manager is just crazy. The profanity and types of conversations is probably why no one comes here it. If I could give 0 stars I would. Very professional.
CG
Cheryl G
Nov 20, 2025
2.0
Good was cold yet overcooked to a burnt taste. Also way too much mayonnaise
ED
Elsie Dickerson
Oct 11, 2025
5.0
Wendy's management and their employees are so very serviceable..
Their Cobb salads are very good👍