McDonald's

3.3
755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21600 Great Mills Rd, Lexington Park, MD
20653, United States

Hours

Reviews

3.3
755 reviews
5 stars
240
4 stars
155
3 stars
119
2 stars
75
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of attentiveness and professionalism from staff, with several customers experiencing rudeness or indifference.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, with several mentioning that food appeared to be old or improperly cooked.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
  • DW
    Deana Waldrep
    Dec 30, 2025
    3.0
    It always takes forever to get my food no matter if I dine in or drive thru doesn't matter if I just order a frappe' or a whole meal... they are slow
  • JM
    James Monaghan
    Dec 10, 2025
    2.0
    This location consistently gets at least one thing wrong with my order every single time. Nobody mans the front counter either, so good luck getting things corrected when they inevitably go wrong. I went to get my order corrected tonight after waiting in the drive thru for 10 minutes and half the people in the lobby were inside because they had messed up orders too. I'll drive to the one in California in the future instead.
  • BB
    brook
    Nov 29, 2025
    1.0
    fries was cold and did not give all my money back my order was a total of $10.59 and i gave them a 20 and only got back $7.64 when i should of got back $9.41 that’s ridiculous
  • CL
    Cassandra Leigh
    Nov 19, 2025
    1.0
    Stopped by here around 4 am on my way to work and waited, lights were on but no one was there to help me. Drove around and didn’t see anyone there. False advertisement saying you are open 24 hours. Will not be back to this one
  • IC
    I C
    Nov 18, 2025
    1.0
    This McDonald's is the worst!!!!!! Always long drive thru wait. They always giving out food that look like it's been sitting all day. They never have your order right and never answer the phone

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 21600 Great Mills Rd, Lexington Park, MD?

McDonald's at 21600 Great Mills Rd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7, including same-day and no-contact delivery.