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McDonald's

3.3
(761 reviews)

Business Details

(301) 737-2385
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21600 Great Mills Rd, Lexington Park, MD
20653, United States

Hours

Reviews

3.3
761 reviews
5 stars
243
4 stars
155
3 stars
120
2 stars
76
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted that the restaurant was often dirty, including unsanitary conditions in the bathrooms.

Customer Experience

There were mixed feelings about the overall customer experience, with some praising friendly staff while others criticized rudeness and lack of attention.
  • RS
    Reality Hurts RC Spaced
    Feb 23, 2026
    1.0
    I don't feel comfortable goin and eating here I've had them litterally take a whole meal out my bag from a delivery order to me and when I went to the headquarters they didn't do anything so I refuse to ever spend money at this location and the service is crap sometimes they be in the back jus playing around and ignore me when I go there to pick up orders (I do Uber eats) it's jus terrible id have to be starving to ever think about spendin hard earned money here I dont want them to rob me again
  • SB
    Shadow Black
    Jan 29, 2026
    5.0
    Conveniently located in my favorite shopping center in town. It is a bit of a rough area, but the food was always good when I went or got food delivered. It was very efficiently run by people who care about providing an excellent customer experience.
  • PC
    Patrick Collins
    Jan 20, 2026
    3.0
    If you're going to bother putting in two lanes for the drive thru please actually take orders from both of them or at least put a cone in front of the one you're going to ignore.
  • BG
    Bethdean Gardner
    Jan 12, 2026
    2.0
    Used to be a great place to dine and take your family. Not so much anymore. The kiosk ordering is awful, the food came out cold. The bacon was extra crispy and overcooked like the beef patties. The wait was ridiculous!! Limited tables go right in line with the 30 minute limit on sitting at tables which 10 minutes were used waiting for food. Oh, no drink until food came out!! No soda fountain and condiments station!! Maybe just close your inside dining!!*update: to management, a survey was filled out. I was just so REALLY disappointed that I wrote this google review as well..
  • DW
    Deana Waldrep
    Dec 30, 2025
    3.0
    It always takes forever to get my food no matter if I dine in or drive thru doesn't matter if I just order a frappe' or a whole meal... they are slow

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 21600 Great Mills Rd, Lexington Park, MD?

McDonald's at 21600 Great Mills Rd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7, including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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