McDonald's

3.3
751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21600 Great Mills Rd, Lexington Park, MD
20653, United States

Hours

Reviews

3.3
751 reviews
5 stars
239
4 stars
154
3 stars
118
2 stars
75
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Service Speed

Many reviews highlighted extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Customer Service

Feedback indicated a lack of attentiveness and professionalism among staff, with several customers experiencing rudeness or indifference.

Food Quality

While some customers enjoyed the food, many others complained about cold or poorly prepared items, including issues with freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.
  • CL
    Cassandra Leigh
    5 days ago
    1.0
    Stopped by here around 4 am on my way to work and waited, lights were on but no one was there to help me. Drove around and didn’t see anyone there. False advertisement saying you are open 24 hours. Will not be back to this one
  • IC
    I C
    6 days ago
    1.0
    This McDonald's is the worst!!!!!! Always long drive thru wait. They always giving out food that look like it's been sitting all day. They never have your order right and never answer the phone
  • CG
    Cheryl G
    Oct 30, 2025
    2.0
    Slowest McDonald’s and they can never get your order right.
  • MT
    Mary Trejo
    Oct 28, 2025
    2.0
    At this McDonald's, you have to wait a certain time of the day to get any type of good service.You have baby two managers that care about customers and items instead of just standing in the back on their phone or hiding around the corner, the rude, they always Miss food.And if you call it's like ur bothering them
  • SS
    Steff
    Oct 14, 2025
    1.0
    I'm so upset. They don't care about anyone when putting together door dash/ Uber eats orders. I customized my coffee and got plain coffee when I like it sweet. Didnt even get my hash brown after spending all the money on Uber eats to have it delivered. As someone without transportation and in a shitty situation in life, I can't just make it there. Do not order from here if you're not going to the store personally. They suck. I'm over it. And this isn't the first time. They need to care more about their customers. I am outraged. I just want to be able to order food and enjoy it if I can't get out or make It anywhere. And as someone who is very depressed this makes it even worse because not only does life suck but now I'm wasting money.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 21600 Great Mills Rd, Lexington Park, MD?

McDonald's at 21600 Great Mills Rd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7, including same-day and no-contact delivery.