Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Lex Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
1,281 reviews
5 stars
594
4 stars
307
3 stars
151
2 stars
80
1 star
149
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported consistently small portion sizes, especially for online orders, leading to dissatisfaction.
Food Quality
The quality of food varied significantly, with some customers experiencing undercooked or stale ingredients.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and inadequate responses to complaints.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent issues with incorrect orders, especially for online and takeout, were reported, causing frustration among customers.
AA
AxelBrenda Sanchez Aviles
Feb 19, 2026
1.0
I ordered a burrito and two dishes shown in the photos, but everything arrived very cold and the portions were not as full as usual. My son had to wait until we got home to heat it in the microwave. This Chipotle is not like it used to be; the person who prepared the order today at 5:30 pm should make sure to serve food hot and complete
EB
Eugene Barnes
Jan 15, 2026
5.0
Double portion steak and chicken bowl. Delicious
MM
Micheal
Jan 4, 2026
1.0
Don’t order online if you’re expecting good portions. It seems like you have to watch them make your food for them to do it right.
ST
Sean Telintelo
Dec 9, 2025
2.0
I've been to this chipotle in the last year about 4 times now and in those 4 times only one visit has been optimal. This review is about my most recent visit. I am a very non confrontational person and I couldn't care less about the money used but the situation just irked and which is why I am writing this review. On the day that I write this I went to chipotle to get a regular bowl and use a free guacamole reward that I got through my app; my ordering went well (or so I thought) and when I went to pay I thought that price seemed fairly steep for a regular bowl at $15 so I thought that my coupon didn't go through. Oh well, I'll use it next time. Turns out that without any notice the cashier put double meat on my entree, and while I did think the person that made my bowl put a decent amount of meat, I just thought oh lucky me. Wrong. There were no signs, no red tags, no double meat sharpie on the lid, just when I got my receipt after paying it said double meat. All in all, I have not had the best experiences with this Chipotle and this is not a slite at the race of the people that work there it is purely an observation that the communication between customer and worker can be infinitely improved upon.
MC
Michael Coleman
Oct 30, 2025
3.0
Something in the combination I had did not excite my taste buds so I picked through it.