Chipotle Lex Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, often feeling shortchanged for the price paid.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customer needs.
Food Quality
The quality of food varied significantly, with some customers experiencing issues like undercooked ingredients and unappetizing flavors.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and trash issues.
Order Accuracy
Frequent complaints about incorrect orders, especially with online and mobile orders, leading to customer frustration.
MM
Micheal
Jan 4, 2026
1.0
Don’t order online if you’re expecting good portions. It seems like you have to watch them make your food for them to do it right.
ST
Sean Telintelo
Dec 9, 2025
2.0
I've been to this chipotle in the last year about 4 times now and in those 4 times only one visit has been optimal. This review is about my most recent visit. I am a very non confrontational person and I couldn't care less about the money used but the situation just irked and which is why I am writing this review. On the day that I write this I went to chipotle to get a regular bowl and use a free guacamole reward that I got through my app; my ordering went well (or so I thought) and when I went to pay I thought that price seemed fairly steep for a regular bowl at $15 so I thought that my coupon didn't go through. Oh well, I'll use it next time. Turns out that without any notice the cashier put double meat on my entree, and while I did think the person that made my bowl put a decent amount of meat, I just thought oh lucky me. Wrong. There were no signs, no red tags, no double meat sharpie on the lid, just when I got my receipt after paying it said double meat. All in all, I have not had the best experiences with this Chipotle and this is not a slite at the race of the people that work there it is purely an observation that the communication between customer and worker can be infinitely improved upon.
MC
Michael Coleman
Oct 30, 2025
3.0
Something in the combination I had did not excite my taste buds so I picked through it.
TW
Teresa Wise
Oct 15, 2025
1.0
Every time I visit Chipotle, I'm disappointed. Today was my last day going . I had to order double meat just to get a decent amount of protein. Sorry, not worth $15.
MC
mary collins
Oct 4, 2025
1.0
I made a mobile order for a bowl, and there was practically nothing it was basically just guacamole. There was no rice, and the little rice I did get was hard, with almost no protein. I’ve never seen a Chipotle bowl that pathetic. I used my points, so I only had to pay four dollars, but the four dollars wasn’t even worth what I got.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Lex Park?
Chipotle Mexican Grill in Lex Park is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer at the Lex Park location?
They offer customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill in Lex Park offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Lex Park?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill in Lex Park LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ customers.
What are some nearby financial services around Chipotle Mexican Grill in Lex Park?
Nearby financial services include Cedar Point Federal Credit Union, Community Bank of the Chesapeake, Community Bank of Tri-County, and Old Line Bank, which are convenient for banking needs before or after dining.
Are there any nearby recreational or wellness centers near Chipotle in Lex Park?
Yes, Evolve Yoga and Wellness, a yoga studio and gym, is nearby for those interested in fitness and wellness activities before or after their meal.
Can I visit any beauty or spa salons near Chipotle Mexican Grill in Lex Park?
Nearby beauty and spa options include Elegant Nails and Spa, Alice's Butterfly Kiss, and Destiny is Just between us curls, ideal for a relaxing session after dining.
How can Chipotle customers benefit from nearby services around Lex Park?
Customers can conveniently combine visits to nearby banks, wellness centers, or beauty salons such as Cedar Point Federal Credit Union or Elegant Nails and Spa when visiting Chipotle Mexican Grill.
What are the contact options to reach Chipotle Mexican Grill at Lex Park?
You can call them at +1 240-725-0330 or email md.0961.lexpark@chipotle.com.