Dunkin'

Reviews

• EQ

  Emily Quillen

  Feb 7, 2026
  1.0
  Ordered and paid for avacado toast topped with bacon checked my order and politely asked for the bacon (that i paid for) to be added to it and got this in return checked it again once i pulled out or i would’ve given it right back and asked for a refund because literally what is this. I understand saturdays are busy but the customer service is horrible. Charlotte hall dunkin is way better.
• NK

  Necey K

  Jan 31, 2026
  5.0
  My experience is always hilarious I love them people they be funny but they know me🤣🤍
• KJ

  Kaya Jay

  Dec 15, 2025
  3.0
  The staff is usually very nice but the food & drinks lately have genuinely been inedible. ☹️ I'm not usually one to complain but I've literally thrown my past 3 orders in the trash. The coffee is usually missing something in it that you paid for & tastes terrible. The food is somehow always stale no matter the time of day you order & is covered in burnt black debris. The egg & cheese wake up wrap I got the other day was so hard & stale you could crack it like an egg shell & it disintegrated. I used to love this location because it's close to my work & the drinks/food were good but I don't see a point in going anymore. I hope they start improving the quality soon. Three stars is for the staff at the drive through, they are typically very pleasant & friendly.
• JS

  Jenny Sheffler

  Nov 20, 2025
  5.0
  I get my Carmel Macchiotto almost every weekday. I think the owner/manager does a great job on hiring the best candidates. I get greetings from the team each visit and sometimes they already know what I want when I pull up in my car. I feel like they are my family and I appreciate the treatment I receive. It's interesting to watch a new employee that is nervous and shy and after they are working a couple weeks I can see how much they have improved to "Outstanding". The team that has been there for a long time, "Thank you so much", you are the best in the State!
• SS

  Smith

  Nov 1, 2025
  2.0
  The were out of most if all donuts. I went in with a online order that they did get but still took money out of my bank account. When I got there they didn't have my order and they had very few donuts I understand not being able to have 24 donuts for one person but two of us order online and they didn't have both of them. Tho the lady who helped me was very nice but still I didn't get a good differ in donuts because the other lady who also need 24 had child and they didnt have many they'd eat. I also didnt get my coffee because it would have take too long. They are one of the slowest ive been too. Get there about 30 mins earlier then you need to if you want coffee and dont expect them to have donuts.