Dunkin'

Reviews

• JS

  Jenny Sheffler

  4 days ago
  5.0
  I get my Carmel Macchiotto almost every weekday. I think the owner/manager does a great job on hiring the best candidates. I get greetings from the team each visit and sometimes they already know what I want when I pull up in my car. I feel like they are my family and I appreciate the treatment I receive. It's interesting to watch a new employee that is nervous and shy and after they are working a couple weeks I can see how much they have improved to "Outstanding". The team that has been there for a long time, "Thank you so much", you are the best in the State!
• MK

  Michael Kirschner

  Nov 2, 2025
  5.0
  Always positive staff donuts always fresh
• SS

  Smith

  Nov 1, 2025
  2.0
  The were out of most if all donuts. I went in with a online order that they did get but still took money out of my bank account. When I got there they didn't have my order and they had very few donuts I understand not being able to have 24 donuts for one person but two of us order online and they didn't have both of them. Tho the lady who helped me was very nice but still I didn't get a good differ in donuts because the other lady who also need 24 had child and they didnt have many they'd eat. I also didnt get my coffee because it would have take too long. They are one of the slowest ive been too. Get there about 30 mins earlier then you need to if you want coffee and dont expect them to have donuts.
• DA

  Dylan Adams

  Oct 26, 2025
  1.0
  This is likely the worst of the Dunkins in the county, the franchise as a whole has become pretty terrible in the last few years as much as I hate to say it. Upper management probably means well but y’all need to crack down on the things that go on in your stores. Workers there such as one by the name of Elton and another from a while back named James to my knowledge would bring knives up into the store. They already have scissors and box cutters in the store so why do ya’ll need to bring knives up into a coffee shop? To shank a customer or a coworker or to play five finger fillet when you’re not busy? Personally if I saw either one of these people ever again I’d probably call the police. Ms Maria Icaza would do well to make sure people aren’t like bringing knives into her workplace, truly she should just walk around the store with a metal detector wand on her checking workers for knives like she’s with the TSA.
• AU

  Amanda Ullman

  Sep 21, 2025
  1.0
  This is by far the worst Dunkin’ Donuts I’ve ever been to. The wait is absolutely insane. I was so excited to have one right down the street when I moved to leonardtown and I will purposely go to the one by my work in Charlotte hall for better service. Today I placed a drive through mobile order and I’ve been waiting in line for over 30 mins. Yes THIRTY MINUTES!!!!! Won’t let me pick it up inside bc I selected drive through. This is absolutely ridiculous and I will never come here ever again.

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