Wendy's

3.5
897 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1224 National Highway, Lavale, MD
21502, United States

Hours

Reviews

3.5
897 reviews
5 stars
318
4 stars
224
3 stars
141
2 stars
58
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, indicating a consistent problem with staffing and efficiency.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and unkempt restrooms, leading to a negative dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, old, or improperly prepared items, which contributed to a decline in overall satisfaction.

Staff Attitude

While some reviews praised friendly staff, others noted rudeness and lack of professionalism, suggesting inconsistency in customer service.
  • SD
    Sherif Dabash
    4 days ago
    1.0
    They literally yelled at me after stopping at drive through for 15 minutes. So unprofessional and disrespectful people work here. Go next to it to chick fil a where nice people and very respectful
  • GS
    Gary Sappington
    Dec 16, 2025
    5.0
    Went through the drive thru and didn't have that long wait. That comes down to a great staff. The food was served hot and fresh as always at Wendy's.
  • WE
    Wendy VanDyk Evans
    Nov 30, 2025
    2.0
    Looks like this is a minimal service restaurant. One person behind the counter, seven groups in line to order. Service slow. No condiments or napkins in the dispensers, floor sticky. I felt bad for the workers.
  • KA
    Kyle Adkin
    Nov 25, 2025
    5.0
    The atmosphere was great and was quiet kind of early but the food was good the service was fast it was hot fresh the guy there was interesting I wasn't from the area he was very welcome add a spicy chicken with cheese baked potato large Frosty price was decent I enjoyed the place I would go back definitely a stop if I was hungry the manager was a real good guy if he wasn't the manager he should have been very friendly helpful he knew what was going on
  • CT
    Char Troska
    Oct 28, 2025
    1.0
    I was upset that a customer fell and got injured i went up and told staff and asked for a wet towel he brought back a gauze handed it to me and turned away, I had some napkins and asked if he could wet them. I returned to customer and gave her these and assisted her and her husband to get off floor and onto chair. They ( injured one)took the time to pick up the stuff that had fell on floor. No one came out to help and went to ask for a bandaid a girl came out and asked if she was ok. I told them she had a cut on her nose and lip. Her reply is" is there blood on the floor?" As we are walking out i heard one laughing.

Frequently Asked Questions About Wendy's

Is Lavale #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's location at 1224 National Highway in Lavale, MD currently open?

Yes, this Wendy's location is open and ready to serve you every day from 6:30 AM to midnight.