Customers experienced long wait times, especially during busy hours, with some reporting waits of over 45 minutes.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported issues with overcooked or poorly prepared items.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the cost of items was too high compared to other locations.
Customer Service
Service quality varied; some praised friendly staff and quick service, while others reported rude behavior and lack of attention.
Cleanliness
The location was generally noted as clean and well-maintained, contributing positively to the dining experience.
CC
Cynthia Cecil
Oct 30, 2025
2.0
I recently called ahead to order a dozen DQ cupcakes. I called at 10:10 and was told they had them and they would be set back for me. I requested some be made with vanilla ice cream and was told the cake maker was not in, so I said all chocolate would be fine. When I got there at 5:15 to pick up order it was not ready and they had to make them. After a half hour wait I was charged $6.25 a piece when the were advertised at $3.15 on the web page. I asked if I could use a coupon for $3 off a cake since I was buying so many and was told no. I was very disappointed in my experience.
AL
Aaron Lieberum
Sep 15, 2025
5.0
Nice went with about 12 people and they served us fast.
CO
c. o'Neal
Aug 29, 2025
1.0
No recent visits.
JC
Joey Cook
Aug 23, 2025
5.0
The service was prompt. The food was just right.
NH
Nick Hull
Aug 20, 2025
2.0
Food was fine. But always have a 20min wait to get what you order.
What are the usual opening hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer any special holiday hours or closures?
Yes, the location is closed on November 27, 2025 and December 25, 2025; it operates from 10:00 AM to 3:00 PM on December 24, 2025, and has adjusted hours on December 26, 31, 2025, and January 1, 2026.
What amenities are available at Dairy Queen Grill & Chill for families and accessibility?
The location is family-friendly and offers high chairs, wheelchair accessibility, outdoor seating, restrooms, drive-thru service, and seating inside to accommodate guests.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online by visiting their order page at https://www.dairyqueen.com/en-us/order/pickup/n/10095/.
Is there a mobile app available for Dairy Queen Grill & Chill and what benefits does it offer?
Yes, Dairy Queen has a mobile app available for download which provides exclusive deals and mobile ordering & rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 1205 National Hwy, La Vale, MD 21502-7602, United States.
Are there other restaurants near Dairy Queen Grill & Chill in La Vale where I can have a meal?
Nearby dining options include Texas Grillhouse, Bob Evans, Arby's, Little Caesars Pizza, Cracker Barrel Old Country Store, and another Dairy Queen.
If I'm visiting the Maryland State Police Barrack C near Dairy Queen, where can I grab a quick meal or dessert?
You can visit Dairy Queen Grill & Chill nearby for soft-serve ice cream, signature shakes, or fast-food options like burgers and chicken strips.
Are there convenient services near Dairy Queen Grill & Chill for banking or shipping needs?
Yes, nearby services include M&T Bank for financial needs and UPS Access Point locations for courier and delivery services.