Dairy Queen Grill & Chill

4.2
564 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1205 National Hwy, Lavale, MD
21502-7602, United States

Hours

Reviews

4.2
564 reviews
5 stars
309
4 stars
153
3 stars
50
2 stars
22
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers experienced long wait times, especially during busy hours, with some reporting waits of over 45 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others reported issues with overcooked or poorly prepared items.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the cost of items was too high compared to other locations.

Customer Service

Service quality varied; some praised friendly staff and quick service, while others reported rude behavior and lack of attention.

Cleanliness

The location was generally noted as clean and well-maintained, contributing positively to the dining experience.
  • CC
    Cynthia Cecil
    Oct 30, 2025
    2.0
    I recently called ahead to order a dozen DQ cupcakes. I called at 10:10 and was told they had them and they would be set back for me. I requested some be made with vanilla ice cream and was told the cake maker was not in, so I said all chocolate would be fine. When I got there at 5:15 to pick up order it was not ready and they had to make them. After a half hour wait I was charged $6.25 a piece when the were advertised at $3.15 on the web page. I asked if I could use a coupon for $3 off a cake since I was buying so many and was told no. I was very disappointed in my experience.
  • AL
    Aaron Lieberum
    Sep 15, 2025
    5.0
    Nice went with about 12 people and they served us fast.
  • CO
    c. o'Neal
    Aug 29, 2025
    1.0
    No recent visits.
  • JC
    Joey Cook
    Aug 23, 2025
    5.0
    The service was prompt. The food was just right.
  • NH
    Nick Hull
    Aug 20, 2025
    2.0
    Food was fine. But always have a 20min wait to get what you order.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties offered at Dairy Queen Grill & Chill in La Vale?

Dairy Queen Grill & Chill offers Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com specialty cakes.

What are the usual opening hours for Dairy Queen Grill & Chill?

The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.