At Wendy’s in Laurel, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Laurel, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, missing items, and allergens not being accommodated.
Service Speed
Numerous reviews highlighted excessively slow service, particularly in the drive-thru and for mobile orders.
Food Quality
Several customers complained about food quality, including cold, stale, or improperly cooked items.
Customer Service
Feedback indicated poor customer service, with rude staff and lack of proper communication being common themes.
Cleanliness
Some reviews mentioned unsanitary conditions, including dirty dining areas and inadequate restroom facilities.
RI
Robert Inman
Dec 28, 2025
1.0
The door says open 24 hours, however that is not the case. Tried to go through the drive thru at 6am and no food was available.
JS
James Stone
Dec 12, 2025
1.0
They can't follow simple instructions. I don't know why I keep giving them a chance. 5 outta 5 for wrong orders.
LD
Leroy Day
Nov 13, 2025
5.0
Excellent
JH
Jalend Hill
Nov 4, 2025
1.0
They didn’t let me have an extra sauce for the cold food they gave me.
DD
Dame D
Nov 3, 2025
1.0
Ordered breakfast for my fam and received a croissant that was molded on the bottom smfh. Been living here a lil over 3 years, have NEVER had a smooth trip here. Either the service is terrible or they've missed Something in my order. They're ALWAYS out of regular coke, but somehow offer cherry coke... Today is likely the LAST Time. This is WORSE Wendy's in PG. That's saying ALOT