At Wendy’s in Laurel, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Laurel, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported excessively long wait times at both the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and specific dietary requests not being honored.
Food Quality
Several customers complained about food being cold, stale, or poorly prepared, with some even reporting food safety concerns.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with multiple instances of rude behavior noted.
Cleanliness
There were complaints about unsanitary conditions, including dirty dining areas and inadequate restroom facilities.
LD
Leroy Day
Nov 13, 2025
5.0
Excellent
JH
Jalend Hill
Nov 4, 2025
1.0
They didn’t let me have an extra sauce for the cold food they gave me.
DD
Dame D
Nov 3, 2025
1.0
Ordered breakfast for my fam and received a croissant that was molded on the bottom smfh. Been living here a lil over 3 years, have NEVER had a smooth trip here. Either the service is terrible or they've missed Something in my order. They're ALWAYS out of regular coke, but somehow offer cherry coke... Today is likely the LAST Time. This is WORSE Wendy's in PG. That's saying ALOT
ON
Osbaldo Nieto
Oct 15, 2025
1.0
Not covenant for big trucks. Only drive thru when I went there. I will never go there again. And it was only 4:30pm .
RM
Rich Man
Oct 11, 2025
5.0
Estephanie, the manager was very professional & polite. Knowledgeable about every deal and puts in alot of effort in every order. The gentlemen up front, Bert also assisted me & answered my questions. Well recommended!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Laurel, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Laurel, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 725-4931.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Laurel Lakes Wendy’s serve breakfast?
Yes, this Wendy’s location in Laurel, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Laurel Lakes location?
The drive-through at Wendy's Laurel Lakes location is open 24 hours daily, from 4:00 AM to 3:59 AM the next day.
Is Wendy's Laurel Lakes open for dine-in and delivery?