Papa Johns Pizza

3.1
205 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Laurel, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Laurel pizza for any occasion. Call us for pizza delivery in Laurel or stop by 13919 BALTIMORE AVE for carryout to order the best pizza in Laurel, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
13919 BALTIMORE AVE, Laurel, MD
20707, United States

Hours

Reviews

3.1
205 reviews
5 stars
80
4 stars
22
3 stars
11
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Delivery Issues

Many customers experienced late deliveries, incorrect orders, and missing items, leading to significant frustration.

Food Quality

Several reviews noted a decline in food quality, with complaints about cold, dry, or improperly prepared pizzas.

Staff Attitude

Customers reported negative interactions with staff, including rudeness and lack of professionalism.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and the quality of the food.
  • JA
    Jordan Arana
    Nov 15, 2025
    1.0
    Both pizza that were ordered were terrible the first one came like it was sloshed around on purpose and then the second was dry and looked like it was just sitting fir a long time and dry
  • EE
    Erlin Estuardo
    Sep 29, 2025
    1.0
    Porquería de pizzería, muy mal servicio al cliente
  • DB
    Darwin Bryant
    Sep 7, 2025
    5.0
    Employee Jerwin realize the order was incorrect and politely offered us a free pizza 🍕 for the inconvenience. Most places won’t do that !!!! Thank You Jerwin
  • LG
    Lerk G
    Jun 12, 2025
    2.0
    Ordered a single pizza at 5 pm. Still don't have the pizza at 6 pm and it's right around the corner. Just pick up from the store. Update pizza arrived but looks like this.
  • MR
    Makia Robertson
    Dec 23, 2020
    1.0
    The driver did not practice contactless delivery. Driver said I had to sign for the pizza which is new. Papa johns should ensure their drivers adhere to the contactless delivery policy. We noted in the instructions to leave the pizza on the empty flower pot.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours of Papa Johns Pizza in Laurel, MD?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does Papa Johns Pizza offer takeout services and what are their hours?

Yes, takeout is available daily from 10:00 AM to 11:30 PM, extending until 12:30 AM on Fridays and Saturdays.